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experiencing problems with source linker.

LegacyUser
LegacyUser ✭✭✭✭
March 17, 2020 edited September 28, 2020 in Suggest an Idea
Pamela Marlene Hall said: I'm using a MAC 10.9.5 and a Dell Windows 7 and have the same experience on both computers. Compare button disappears when I click on it and I can not change focus to any other person on the record. Signed in with another TFHC credincials and had the same issue on my computers but not hers.
Has anyone else experienced this? Haven't had this problem on the Dell in the past.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    March 16, 2020
    Jacob Reid said: Do you have any ad blockers installed on your browser? we have seen this before when an ad blocker is running on our site.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    March 16, 2020
    Jeff Wiseman said: And have you made any changes to the configurations of your browsers recently?

    It seems to me that I once had to enable pop ups on the family search site for some things to work as well, although that may have changed of the last while.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    March 17, 2020
    Pamela Marlene Hall said: thank you so much. I reset google to default settings and source linker is now working.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    March 17, 2020
    Pamela Marlene Hall said: hank you so much. I reset google to default settings and source linker is now working.
    0
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