"read-only"

LegacyUser

Joy Peck said: Don McArthur, a patron at the Parktown Family History Centre, has noticed that
Alice Cornwallis LZ22-H8J born in 1552 has been locked to incorrect parents because she is "read-only." The incorrect parents are Roger Copley and Elizabeth Schelley and the correct parents are Thomas Cornwallis and Anne Jerningham. Also, is it possible for a patron to change an ancestor to "read-only" to prevent incorrect information being added to them.

LegacyUser

Brett said: Joy

First part of the problem/issue, have the User/Patron submit a 'Support' Case in regard to the matter.

What are read-only records in Family Tree?
https://www.familysearch.org/help/sal...

Quote:
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Read-only records show a gold banner and allow no additions or changes. In addition, for read-only records, the Discussions and Latest Changes features are unavailable. These records often have a notification that the record is confidential.

FamilySearch is a unique genealogical experience. It has a single tree of individuals linked together in families. We rely on a large amount of collaboration to form a single tree instead of individual private trees. Our focus is to connect the entire human family. When we mark records as "read only," it prevents collaboration. Consequently, we do not accept patron requests to mark a record as read only.

Reporting an error in a read-only record
If you find an error in a read-only record, please contact FamilySearch Support. Due to the specialized work required to resolve this type of issue, you will receive the fastest response if you submit your request using our online form. In your message, provide the following information:

• Category: Family Tree
• Subject: Read only
• Message:
- Your FamilySearch username and helper number. This information is in your FamilySearch Account settings.
- Your relationship to the individual needing attention.
- The case number. If you previously contacted us about this problem, the case number helps us find the information you have already provided to us.
- Information to help us find the person whose record is in question. Include the person’s name, birth date, and ID number. Also include the ID number and birth date of any other individuals involved.
- An explanation of what is wrong.
- Correct data. Explain how the data should read and why we should change it.
- Supporting documentation. Documentation is helpful and very often necessary.

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Second part of the matter, the 'Question" as to "... is it possible for a patron to change an ancestor to "read-only" to prevent incorrect information being added to them".

Short answer: 'No'.

A User/Patron CANNOT "Change" an individual/person in "Family Tree" of "FamilySearch" to "Read-Only" status.

Again, if you believe that an individual/person in "Family Tree" of "FamilySearch" should be "Read-Only" status; then, have the User/Patron submitted a 'Support' Case; but, there would have to exceptional grounds for such.

I hope this helps.

Brett

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LegacyUser

Roy F Hunt said: Your problem is not with Alice Cornwallis LZ22-H8J but with Elizabeth Schelley who has been marked "Read Only" and is preventing any changes being made to the relationships of any records attached to her. I see no valid reason for Elizabeth Schelly to be made "Read Only". My advice is to contact support and ask them to "unlock" Elizabeth Schelly's record.