1940 census record hint technical difficulties

LegacyUser

Heather McPhie said: The 1940 Census seems to be struggling today. For example, I go to https://www.familysearch.org/tree/per... and try to attach the 1940 census source. It begins to load and then switches to a message of "An Error Has Occurred. We are unable to display page content due to technical difficulties. Please try again soon." This happens from any individual that I've tried to attach the 1940 census hint today. All other record hints are still working.

LegacyUser

Tom Huber said: Good report. Hopefully, the engineers can get the problem resolved.

LegacyUser

Lundgren said: I spoke with the team over the attach records code. They noted that the person above is a deleted person in the tree, so they were not able to duplicate this issue exactly.

They went further and attached other 1940 records to tree persons.

Are you still seeing this issue?

LegacyUser

gasmodels said: if you go to Clarence C. Tyler L2Y1-3TZ there is a hint to the 1940 census and if you attempt to attach you will get the error msg. I am not the original poster but did just test and yes there is an issue.

LegacyUser

Jacob Reid said: I am not able to reproduce this issue, is it still happening?

LegacyUser

Dee said: I am experiencing this same issue but with the WW I records, see attached screen shot.

LegacyUser

joe martel said: Are you seeing this problem now? I do not get this error.

LegacyUser

Tom Huber said: For those having problems, be sure to specify your system (PC, mobile device— Android or iOS), browser and version, etc.

This information is vital for replicating the problem.

LegacyUser

Heather McPhie said: Problem appears to be resolved. I just now was able to attach a 1940 Census source. Thank you so much for resolving this issue!

LegacyUser

Jenny Lawless said: I'm unable to access any US Census Record and unable to get search results for any of the profiles I've tried. I've randomly picked profiles and continue to have the same problem.

Jenny Lawless

LegacyUser

Jenny Lawless said: Having similar difficulty

LegacyUser

Jenny Lawless said: New problem after I hit the Review button for Matilda - GSKZ-TLW "Recomended Tasks" on my Home Page:

"Permission Denied
We are sorry, but you are not authorized to view this page. Feel free to use any activity from the menu above to continue your family history."

I've never had these problems before.

Jenny Lawless