You have made it harder to enter individuals!!!!!!!!!!!!!! Change it back
edited September 28, 2020 in Suggest an Idea
Lynn Murray said: In the last few days something has changed, where now if I am entering a source, like a census, as I enter each child, I go to Ancestry.com and get the birth and death information so that I can enter it all at one time. But in the last few days it will not allow me to enter the death information. This is very frustrating and time consuming!!!! Why has this been changed?
Don M Thomas said: It might be because of a bug that needs to be fixed. Please see this "Feedback."
Brett said: Lynn
Firstly, "Welcome" to this "FamilySearch" ( "GetStaisfaction" ) 'Feedback' Forum.
Secondly, "Official 'FamilySearch' Representatives", do monitor; and, sometimes, participate in, this Forum.
Thirdly, I am just another User/Patron, just like yourself (and, happen to be a Member of the Church).
Many Users/Patrons who regularly participate in this Forum who have a great deal of knowledge and experience with "FamilySearch", like to assist/help other Users/Patrons like yourself.
Finally, can you explain in more detail (and, if possible, provide "Screen Shots") of what you are talking about.
It it just entering the details/data directly into the "Death" Field?
Or, as indicated by 'Don', is it through "Attaching" a "Source" through the "SourceLinker"?
Or, is it trying to "Transfer" (ie. "Sync") what ,you have; or, is in "Ancestry.com" with/against an individual/person in "Family Tree" of "FamilySearch"?
Please provide more details/information about your problem/issue.
'Thank You' in advance.
Gordon Collett said: I've been adding people over the past few days and have not noticed any change.
What sort of device are you working on? What operating system and version? In the app or a web browser?
If you could post a couple of screen shots of your workflow and in particular where you can't add information, that would show everyone what you mean by not allowing you to add death information.
It's not really clear what you mean when you say "I go to Ancestry.com." If you have FamilySearch open in one web browser window and Ancestry open in another and jump back and forth, that should not interfere with entering death information at all. Please explain with more detail what is going on.0
Don M Thomas said: Like Lynn Murray I am taking a 1940 Census record of a family and adding all the people in the family to the "Family Tree" with the Source-Linker. The mother and father were in the "Family Tree" so I just added the 1940 Census. But the children are a different story, in that I can not add the death date or place, (the program will not let me). I am using a desk top computer with Chrome and Windows 10. I just tried doing this about 3 to 5 minutes ago, so feel lucky if you have not had any problems.0
Gordon Collett said: But aren't you trying to add them through the Source Linker? It sounds like she is adding them from Ancestry using the Add Child link in the Family Members section of a detail page, which is completely different.0
Don M Thomas said: I take it she only goes to ancestry.com to get the birth and death dates. To me she is using the Source-Linker and a Census Record.0
Lynn Murray said: Don Martin Thomas is right. In the source-linker I have a census, say there are children in the census that are not in Family Search. So in another browser I find the census in Ancestry.com and for each child not already in the tree, I see if I can find birth and death information. If so I add that information in the box that has come up to add a person. I can add the birth information but if it is after 1900 the death date and place will not let me enter the information. And yes, I do click on "deceased" instead of living and I put my source information in the box at the bottom. I have been working in Family Search for more than a year and it has only been the last week or so that it has been doing this.0
Lynn Murray said: I am using Google Crome. I have no idea how to share a screen shot. I'm serving in the Temple tomorrow but will check it out tomorrow evening when I get home0
Juli said: Lynn, is my first screenshot on one of the other GetSat threads on the topic (https://getsatisfaction.com/familysea...) basically what you're seeing?0
Douglas Burdette said: It's a known issue. They're working on it.0