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Did the font on the pages of Family Search recently change? Any way to change it back?

LegacyUser
LegacyUser ✭✭✭✭
February 29, 2020 edited September 28, 2020 in Suggest an Idea
TracyBauman said: Recently I've noticed the font has changed on the pages of Family Search. It resembles an old style typwriter font and is now more difficult to read and hard on my eyes. Is there a way to change it back? Or is it possibly something to do with my computer? Thanks, Tracy
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Comments

  • LegacyUser
    LegacyUser ✭✭✭✭
    December 14, 2018
    joe martel said: Is this on safari? What OS and browser are you using?
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 14, 2018
    TracyBauman said: Yes, Safari. As far as OS, it’s Mojave 10.14.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 14, 2018
    Juli said: It's something on your computer: the fixed-width (typewriter-style) font indicates that your system has somehow lost the font that the site normally uses. I don't know how to fix this on a Mac.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 14, 2018
    joe martel said: Yes, others have this problem with Safari on Mac (like me), but it works fine with other browsers - Chrome, Firefox
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 14, 2018
    Maura Coleen Walker said: What version of Safari are you using? Have you tried updating the browser?
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 14, 2018
    TracyBauman said: My Safari version says 12.0 I think I might have this problem because I just did an update. It has been fine the past 18 months and the font just changed in the last week. Not a critical issue, just a bit harder to read.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 15, 2018
    Maura Coleen Walker said: Here's an article I found on Stack Overflow - https://stackoverflow.com/questions/5... . I don't have Mojave on my Mac yet, so I don't know if it works.

    Let me know if it does work. (I pasted the instructions from the link below as well.)

    Easy fix:

    Open Safari Preferences
    Go to tab "Websites"
    Under General on the left side click "Content Blockers"
    Then turn OFF content blocker for the website you are browsing.
    This fixed the issue for me.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 15, 2018
    joe martel said: I have Safari 12.0.2 on Mojave and tried the stackoverflow but it didn't help
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 15, 2018
    Gordon Collett said: I did some searching around and found one discussion about font display problems in Safari. The conclusion of the discussion as far as fixing this is to do the following:

    1) Launch the application Font Book. (This is an macOS operating system application that is always installed for you. I've never paid it any mind before.)

    2) In the main menu bar, under File, choose Restore Standard Fonts.

    I cannot vouch in any way for what this will do but people claimed it fixed things nicely. The routine says that it removes any fonts that do not come as part of the system software. I assume that means that if you have installed any programs that need fonts that are not part of Mojave macOS, you will have to reinstall those fonts later.

    (Tracy, you may want to post a screen shot of what you are seeing just to make sure that what you are seeing is not actually the standard appearance of FamilySearch in Safari and the update removed a preference you used to have in place to make it look better.)

    Here are a couple of references:
    https://www.macworld.com/article/3211...
    https://forums.macrumors.com/threads/...
    https://forums.macrumors.com/threads/...

    And more detail than anyone really needs:
    https://arstechnica.com/civis/viewtop...

    By the way, I am running macOS 10.14 with Safari 12.0 and have not noticed any changes in font appearance. So it is either something with your setup or I am just not very observant.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 16, 2018
    joe martel said: image
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 16, 2018
    joe martel said: Thanks Gordon. That fixed it:
    image
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 17, 2018
    TracyBauman said: Thank you sooo much!! It worked!!! My eyes are very grateful!!!! :)
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 17, 2018
    TracyBauman said: Thank you Gordon! Following your suggestion was an easy fix (open Font Book, then Restore Standard Fonts). My eyes are extremely grateful!!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    December 17, 2018
    Gordon Collett said: You're welcome. I'm relieved to hear it worked. It always makes me nervous to recommend procedures I haven't personally needed to try.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 28, 2020
    Alene Harrison said: I am using Chrome, not Safari, so I am still up a creek without a paddle. Do you have any suggestions for fixing this problem on an Asus laptop running Chrome?
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 29, 2020
    Gordon Collett said: I'm sorry, but I don't use Chrome except for occasional experimenting and I only use Windows at work and am not familiar enough with it. I've tried searching for how to repair corrupted fonts either for Chrome or for Windows and can't find any information. But that is what has happened. Somehow you have either lost system fonts or a setting is overriding the default fonts requested by the web pages and substituting a strange font. If you have not updated Windows recently, do so might solve things. It is also possible that deleting Chrome completely and reinstalling it will fix any strange Chrome settings that are wrecking the display.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 29, 2020
    Tom Huber said: I agree with Gordon. If you have experienced a recent problem, then something is likely going on with your computer's operating system and/or the browser you are using.

    Microsoft recently discontinued updating Windows 7, which a lot of us use, so I switched to a new Windows 10 laptop computer.

    But, a Windows 10 update from last May did cause some font problems. See https://answers.microsoft.com/en-us/w... for details and also the fix for the problem. However, if you are not comfortable with your computer, then it is possible that you will need to get an experienced computer expert to help you.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 29, 2020
    joe martel said: We might be talking about different things. If you can provide a screen shot as well as your version of OS and browser that might help diagnose the problem. Also, make sure you have done a full shutdown and restart.
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