Share button disappears after we reserve an ancestor for temple work. Stress!
LegacyUser
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Suzanne Hansen said: Your Original Case Description:
I had printed too many temple cards and wanted to turn some back in for other patrons to compete. The problem is that once we reserve a temple card, there is no longer a share button available. There is an unreserve button that can be a BIG problem. Since there is no share button on ancestors who have already had their cards printed I pressed unreserve thinking that those ancestors would still be on the page so I could go back and share these ancestor's names with the temple. BUT, the names were all gone. That meant that I had to go back and find those ancestors in family search all over again, resubmit their names and go through the whole process. It took way more time than it needed to and there was high risk that those ancestors would be lost. Please, will you put a share button on the page of people who have already been printed? That would save so much time and risk.
I had printed too many temple cards and wanted to turn some back in for other patrons to compete. The problem is that once we reserve a temple card, there is no longer a share button available. There is an unreserve button that can be a BIG problem. Since there is no share button on ancestors who have already had their cards printed I pressed unreserve thinking that those ancestors would still be on the page so I could go back and share these ancestor's names with the temple. BUT, the names were all gone. That meant that I had to go back and find those ancestors in family search all over again, resubmit their names and go through the whole process. It took way more time than it needed to and there was high risk that those ancestors would be lost. Please, will you put a share button on the page of people who have already been printed? That would save so much time and risk.
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Tom Huber said: FamilySearch Moderator -- this account needs to be deleted. This is the second post that featured a nonsensical response and contained a link to unrelated to this site services.0
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Tom Huber said: This is a very old discussion. Any continuation of this discussion needs to be started as a new discussion thread.0