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The latest of 'update' was total disaster to Fanily Search

LegacyUser
LegacyUser ✭✭✭✭
July 20, 2020 edited September 28, 2020 in Suggest an Idea
Harvey Hugo Frandsen said: The person page is not too bad, but the Search Records is horrible! There way too many glitches in it.
Family Search was 100 times before the last update!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 15, 2019
    A van Helsdingen said: Could you be more specific? FamilySearch Staff do read this forum and could fix bugs if only you tell them what is wrong.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 15, 2019
    Harvey Hugo Frandsen said: Be live me THERE NOT ENOUGH ROOM HERE TO LIST ALL OF THEM. I HOPE THOSE RESPONSIBLE WILL READ THIS. . THEY WILL KNOW WHAT I AM POSTING THIS!!!!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 15, 2019
    A van Helsdingen said: There's no word limit on posts.

    Just give the most important bugs if you don't have the time to list them all.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 15, 2019
    Lundgren said: I do not work on the user interface, but work with the developers who do.

    If you will post specific issues familysearch well look into them.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 16, 2019
    David Newton said: What update? Just checked the records search section and I can't see anything has changed.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 16, 2019
    Harvey Hugo Frandsen said: Please be patient with me, I am going to add some stuff.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 16, 2019
    Harvey Hugo Frandsen said: This is the new feature put on Family Search

    It was after this time that he problems was created.
    Here are three examples to show what happened.

    Census Records
    It looks fine when looking at it before clicking on Tools and to Add to Source Box
    Looking at the title that being sent to the Source Box is wrong! It shows the first person in the Census it is not the right person.

    Marriage Records
    It looks fine when looking at it before clicking on Tools and to Add to Source Box
    Looking at the title that being sent to theSource Box is wrong! It shows the spouse name not the correct name.



    This one need a little extra fix

    It need to say on the record
    Alma F Frandsen in the entry for Alma Warrren Frandsen
    It does not!
    Looking at the title that being sent to the Source Box is wrong! It is currently says
    Alma Warren Frandsen, "Utah, Birth Certificates, 1903-1914" It is missing
    Alma F Frandsen in the entry for
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 16, 2019
    David Newton said: That's a bug. Does definitely need fixing, but it's certainly not a new intended feature!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 18, 2019
    Harvey Hugo Frandsen said: I sure hope This "BUG" get's fixed.
    I sue hate typing! Anyway the sources are not good now!!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 18, 2019
    Tom Huber said: Now that we are past the weekend, this should be looked at by the engineers to see what is wrong and get the bug fixed.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 18, 2019
    Tom Huber said: By the way, the first image you posted above is what also happened in the https://getsatisfaction.com/familysea.... Somewhere along the line, something got crossed and it happened to you and another person. In both instances, the "This record came from this set of images..." was displayed. The person in that other discussion (You may want to look at it), was actually properly indexed, but for some reason the index page that Leslie and in your case, you, looked at was not current with the rest of the world.

    As you said, something happened. I just hope that it wasn't universal. It is something that I have run into before, but never found the image and just shrugged it off. I'm glad you and Leslie reported the problem.

    Thank you.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 27, 2019
    Harvey Hugo Frandsen said: Just so everyone knows, this happen back in the middle of September. That means it has been broken since.. I am not confident that this is being work on!!
    IN the past I was inform if it was. No more I guess.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 27, 2019
    Tom Huber said: This and several other issues have been essentially ignored by FamilySearch personnel, even to the point of not acknowledging the problem.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 28, 2019
    joe martel said: Not for lack of trying. I had a few minutes to try to understand the issue and I couldn’t figure out the problem. It wasn’t clear to me what the probl uss and how to replicate it.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 28, 2019
    Brett said: Joe

    I have also experienced the problem/issue; but, it seems to be intermitent - no clear patern.

    In my cases, I found a "Source(s)" that was already attached to an individual/person, that was most likely a possible "Duplicate". So as, not to loose the "Source"; and, to do a lot of cross checking, I saved the "Source" to my "Source Box" to attach to the individual/person I was working on. The "Source" was for the individual/person I was working on in their Name; although, the individual/person was NOT the principle/Head . But, when I accessed my "Source Box" to attach, the Title of the "Source" was in the Name of the principal/Head; and, NOT the individual/person. The happened for all those EXCEPT the principle/Head.

    I hope that makes sense.

    We are travelling in the car at the moment.

    I hope this helps.

    Brett
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 28, 2019
    Tom Huber said: Joe, the two instances may or may not have been fixed. From what I can tell, they have not been

    The problem is that some approached produced images from the wrong digitized film. See Leslie's example in https://getsatisfaction.com/familysea... -- it appears to be related to several issues:

    1) user is a member or non-member
    2) users impacted are working with one of the computer/browser combinations.
    3) a specific sequence to get to the image is used. Other sequences do not always produce the problem and in some cases, never produce the problem.

    4) The problem exists with the "Browse the Film" instances with indexes entries. The wrong film is displayed and the actual record is located on a different film in the same series.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 28, 2019
    Tom Huber said: Joe, when I wrote
    This and several other issues have been essentially ignored by FamilySearch personnel, even to the point of not acknowledging the problem.
    I was referring to the divorce records producing marriage entries in the couple area. See https://getsatisfaction.com/familysea... and https://getsatisfaction.com/familysea...

    There are other instances that have yet to be acknowledged, but this one in this reply is a major one.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 29, 2019
    Harvey Hugo Frandsen said: If you read what Brett said, he explained it pretty good
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  • LegacyUser
    LegacyUser ✭✭✭✭
    November 29, 2019
    Harvey Hugo Frandsen said: Also I bet no one see records/sources like
    Gjertrud Lausdr in entry for Jens Andersen, "Denmark Baptisms, 1618-1923"
    There should be a lot of them!!!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 13, 2020
    Harvey Hugo Frandsen said: STILL NOT FIXED!!!
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  • LegacyUser
    LegacyUser ✭✭✭✭
    January 16, 2020
    Jacob Reid said: The original issue of the source box title being incorrect has been reported and the engineers are working on it.
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