Unable to add to source box

LegacyUser

Alahärmä said: The UI stalls if I try to add the following source into my source box (which is empty).

https://www.familysearch.org/ark:/619...

I think this has happened to me before. Maybe the functionality is broken altogether?

LegacyUser

Alahärmä said: Google Chrome
Version 78.0.3904.108 (Official Build) (64-bit)

LegacyUser

Brett said: Alahärmä

I know that there have been problems/issues in the recent past with attaching to the "Source Box"; especially, in regard to the "Title" of "Sources"; and, the 'Spinning', with apparently nothing happening.

Question: Have you checked your "Source Box" in another 'Tab' or 'Window' to actually see if the "Source" was in fact included in your "Source Box" despite the 'Spinning', with apparently nothing happening.

I just attached two (2) "Sources" from "MyHeritage" to an individual/person; and, also, at the same time "Saved" them to my "Source Box".

Both, "Sources" were:
(1) Attached to the individual/person in their "Sources" 'Tab'; and,
(2) Saved (attached) to my "Source Box".

And, I have a "Source box" with many "Sources".

But ...
That said ...

The interesting thing is that during the "Attaching" the "Sources" from "MyHeritage" just kept 'Spinning', with apparently nothing happening.

If I recall, this has been as a problem/issue in the recent past with regard to "Sources" from "MyHeritage".

But, as I am aware of the problem/issue, I always just check, in another 'Tab' or 'Window', that the "Source" was in fact, both, attached; and, included in my "Source Box" despite the 'Spinning', with apparently nothing happening.

You can disregard my question.

NOW ...

The OTHER matter, which has a bearing on your post, is that you are attaching/saving the "Image" of the "Source"; and, NOT, the "Index" of the "Source".

This relates to the recent past problems/issues with saving/attaching to the "Source Box"; especially, in regard to the "Title" of "Sources"; and, the 'Spinning', with apparently nothing happening.

I just tried saving/attaching that "Image" of the "Source" to my "Source Box" to no avail - like you 'Spinning', with apparently nothing happening; and NOTHING saved/attached to my "Source Box".

'Yes', definitely a problem/issue, 'bug', Fault/Flaw', whatever anyone wants to call it.

It could be the "Title" of "Source"; especially, at it contains the URL - maybe it is a 'Special Character' problem/issue, maybe something else.

Definitely needs investigation; and, addressing/fixing.

Brett

.

LegacyUser

Jacob Reid said: Thanks for reporting this issue, the team has been notified and is working on it.

LegacyUser

Jordi Kloosterboer said: I've had this before but I thought it was because it was indexed/currently being indexed.

LegacyUser

Harvey Hugo Frandsen said: Jacob Reid several years ago, you and I worked on a similar problem, only now it is far worse. Check a post I put on called "The latest of 'update' was total disaster to Family Search" Hopefully now this will get fiix.