Does anyone at familysearch care about fixing anything or just creating more problems for users?
Pioneer42 said: PLEASE RESOLVE CASE ID 04153835 (along with others in that same case, like case 04170071) That has been unresolved for over 3 + years. You say you don't have the staff, but you have no problem wasting endless hours on doing changes to the program to supposedly make it better to which it only makes it worse. After August 2017 your updates caused this issue! Ron Tanner, or anyone from the high ups that reads this, THIS is only one of the BIGGEST issues that this system has a problem with! The case gives all the details, I'm to tired to sit here and explain it all over again. Some have been fixed by your workers, and it is ALL FIXABLE since I've seen you do it. These ancestors all need to come back to the system! PLEASE HELP! Missionaries and volunteers are not workers nor do they know what to do this is a TIER 3 issue! I'd do it myself if you just gave me the access. Cannot believe this case is still endless...HELLO?