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Error linking to source problem.

LegacyUser
LegacyUser ✭✭✭✭
February 22, 2019 edited September 28, 2020 in Suggest an Idea
Roderick B said: I was working on the Gibbons side of my family yesterday and kept getting
"Error linking to source" Tried again today and am having the same problem.
Is anyone else getting this error lately.

http://tinyurl.com/y4mracly

ID number: G97Y-QZV

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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 21, 2019
    Paul said: If think most of us will have had this error message (or a similar one) from time to time. Refreshing the page, or waiting a while before trying again, usually resolves the problem.

    I have often reported problems here that no one else seems to be experiencing. Using your link, there did not seem to be any problem at present, but I'm sure if there is an issue other users else will come here to confirm it's happening to them, too.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 21, 2019
    JT said: The person I helped over the phone with a similar problem, was using Microsoft Edge as her browser.
    FamilySearch usually prefers Google's Chrome browser, and sure enough - as soon as she switched to Chrome, her similar error message went away.
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  • LegacyUser
    LegacyUser ✭✭✭✭
    February 21, 2019
    Don M Thomas said: If using Chrome you can go to settings and under Advanced hit on "Clear browsing data."

    Related Topic
    https://getsatisfaction.com/familysea...
    1
  • LegacyUser
    LegacyUser ✭✭✭✭
    February 22, 2019
    Ken G Moyer said: I too have been having the same 'Error" message, usually on the first line of data to be added, and not just in source linker.
    Adding a person when in source linker quite often also gives the same error message. What bothers me in source linker is that before I start to add a person, I open up 'details' so I can compare data, but as soon as I go add person, the data window closes and the pop up window opens and obscures the data underneath it, and only closes that line of data, persons above and below my person stay open but are obscured. I've also noticed that there seems to be a difference re contact for info to LDS as to whether or not i am a member. Lately all I get is a long long email showing all the links to the Help pages, which for me seldom have an answer to my problem ie as we discussed above.
    1
  • Genealogy Helper
    Genealogy Helper mod
    June 19, 2021

    In Family Tree, the record for a person has the following data limits:

    • Spouses: 200
    • Parents: 100
    • Children: 400
    • Names, facts, and events in the Other Information section: 200
    • Sources: 200
    • Memories: 1,000
    • Other persons identified as "not a match": 400
    • Discussions: 50
    • Individual notes: 50 (each note can have up to 10,752 characters)
    • Relationship notes: 12 (each note can have up to 10,752 characters)
    • Church membership records: Up to 100 Church membership records. (Membership records do not appear as a source, but that enhancement is being considered.)


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