What happened to the help line telephone number?

LegacyUser

Delma Lorraine Schurr said: Please put a help line telephone number on mobile devices such as iPads. I have a problem and I have to wait until I can log in at the local town library desk top computer to find a help telephone number. Thanks

LegacyUser

Blair D. Keddington said: Are you using an App or the website FamilySearch.org.  If you are using FamilySearch.org on a device then in the top right side you will see 3 dashes.  If you select that you will see menu items.  Then you will see Contact Us.  If you select that you will see the phone number.

thanks

LegacyUser

S. said: Another great suggestion is copy and Paste it into a text document and have that Document on you Mobile device, another one is put in to a contact list and just put family search so you know what it is. Good luck their is many ways to save a phone number.

BrianESchuck1

What has happened to the Help Desk contact number. I am a Temple and Family History Leader in my ward. Before I could click on the Help Desk and see that I was shown as a resource to those in my ward. I was also able to ask questions by category and receive case numbers. I was also able to make telephone contact if there was a specific question. None of that is available to me now. Why have you shut the process down?

Miss Jessie

https://www.familysearch.org/blog/en/familysearch-help-center-update/

https://www.familysearch.org/help/helpcenter/article/contact-familysearch-support