What happened to the help line telephone number?
edited September 28, 2020 in Suggest an Idea
Delma Lorraine Schurr said: Please put a help line telephone number on mobile devices such as iPads. I have a problem and I have to wait until I can log in at the local town library desk top computer to find a help telephone number. Thanks
Blair D. Keddington said: Are you using an App or the website FamilySearch.org. If you are using FamilySearch.org on a device then in the top right side you will see 3 dashes. If you select that you will see menu items. Then you will see Contact Us. If you select that you will see the phone number.
S. said: Another great suggestion is copy and Paste it into a text document and have that Document on you Mobile device, another one is put in to a contact list and just put family search so you know what it is. Good luck their is many ways to save a phone number.0
What has happened to the Help Desk contact number. I am a Temple and Family History Leader in my ward. Before I could click on the Help Desk and see that I was shown as a resource to those in my ward. I was also able to ask questions by category and receive case numbers. I was also able to make telephone contact if there was a specific question. None of that is available to me now. Why have you shut the process down?0