How does one submit a "bug report" to support staff?

Larry Sarner

After restoring a person erroneously merged with another, I'm having a problem with viewing the listing of sources for the restored person; the webpage says there are 15 sources attached, but lists none of them. I do not have the same viewing problem with the sources of other persons. I want to report the problem directly, but I can't find any "feedback" button through which to report it (possibly because I am forced to use an outdated version of the Chrome browser on my ancient, system-orphaned iMac). Can anyone suggest an effective alternative route for contacting FT's technical support?

Áine Ní Donnghaile

If you post the details here, with the heading Error Report or Bug Report, moderators will ensure that engineers see the issue.

If the problem is with a specific element, there are groups where the engineers participate actively. For example

https://community.familysearch.org/en/group/346-improved-merge-experience

https://community.familysearch.org/en/group/339-improved-person-change-log

https://community.familysearch.org/en/group/324-source-linker-feedback

Larry Sarner

Thank you. I will repost here as you suggest.