Availability of Brazil, São Paulo, Immigration Cards, 1902-1980

JD Cowell

I've got a record hint from the "Brazil, São Paulo, Immigration Cards, 1902-1980" collection. However, when I try to view it, it says "We're unable to show this record. This record can only be displayed on certain accounts." If I go to Source Linker with the hint, I get the error message "Error loading source: /ark:/61903/1:1:QKDR-H2YS"

I've seen this type of error show up before on certain GenealogyBank records, but no one has been able to provide a satisfactory answer about what it actually means, or what account type might have access to the record, or how to resolve the problem other than dismissing the hint (which I don't want to do because clearly the information is a match to the correct person). Does anyone know whether this record is actually restricted, or how it might be possible to get access to it?

Áine Ní Donnghaile

We had a discussion on this record set a few weeks ago. I don't think the issue was satisfactorily explained then either -

https://community.familysearch.org/en/discussion/161048/how-to-find-this-record

JD Cowell

That's a different record set (note that the name is "Brasil, Cartões de Imigração, 1900-1965"), and when I click the link to that record it loads fine with the image and everything.