Terry Dan Hawks

TerryDanHawks

Why is it that on previous images in Indexing that some of the images are forbidden and unavaliable?

These are on Suomi, Kuopio as you can see have have done 1000's of these records.

please advise

John Empoliti

Hi Terry

Not being able to see some of all of the reference images is a long-standing, too-common intermittent bug in the reference image system that needs fixing by FS. Below is a link to a recent post of mine with a workaround if you are willing to do a bit of work. If your batch image is on a single-film group the embedded link (to my original comment and method) should work as written. If your batch image is on one of a several-film group, then the additional commentary in this recent post tells you how to find it and therefore the reference images before and after it. Good luck.

https://community.familysearch.org/en/discussion/134641/reference-images-unavailable-workaround-multiple-film-case#latest

MinnWisRoots

TerryDanHawks

Today I found switching to a differerent browser solved the problem I had with just one particular two-page entry that was split between batches today.

Sometimes I'll let a batch sit for a day and try again, or else I'll just send it back and hopefully when it goes to someone else it will work.