Where can I find news of technical issues?

janie ruthie

For the last 2 weeks, I can't stay signed in for 2 weeks at the page says, but have to sign in every time. Secondly, the e-mail the I write comes back to me over and over and over. Third, the e-mail says I have a new e-mail, but I don't. In trying to "fix" or improve one thing, it looks like 2 or 3 other things get messed up for us . . . example: 50 Census and the opening person being someone we researched 3 weeks ago, but can't open to the page we want--namely me and my tree. I did make sure it is set to me.

Dave Morris6

I am automatically signed in to FS, but when I go to the help forum I can read all the questions, etc. but if I want to comment or answer someones question it says I am new here and need to sign in again. This has been going on for a couple of weeks now.

Áine Ní Donnghaile

You can check the Announcements section where sometimes there will be a notice about an issue. Or you can search for the problem in existing posts. The sign-in problem has been discussed at some length, and the engineers are reported to be working on the issue.

https://community.familysearch.org/en/discussion/134464/is-anyone-else-having-to-keep-signing-in-to-community-or-getting-additional-security-check-in#latest

Maile L

There are a few known issues with being kicked out and having to sign in again, as well as hint errors when viewing the 1950 census. Please check the link mentioned above by Áine Ní Donnghaile for sign-in info. Here is another on the census.

https://community.familysearch.org/en/discussion/132983/1950-us-census-record-shows-403-record-access-denied/