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FamilySearch Updates Enhance your Experience • • FamilySearch Blog

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April 7, 2022 edited April 7, 2022 in Blog Comments EN
imageFamilySearch Updates Enhance your Experience • • FamilySearch Blog

FamilySearch is proud to have the world’s largest online family tree and thrilled to provide free family history experiences to millions. In…

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  • Romel Felarca
    Romel Felarca ✭
    April 7, 2022 edited April 8, 2022

    Hello good afternoon,

    I have a question regarding the images of the baptismal certificates in the catalog because It says images are not available and contact record custodian..Is there any solution in order to access the images.

    Thank you.

    Romel Felarca

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  • NancyLavine
    NancyLavine ✭
    April 9, 2022

    Discovered on death certificate of George Leonard Webster. Father is named as Eliphalet Webster and mother is named as Sally Morris. How do I get this changed on the tree. Originally George L Webster's father showed as Orange Webster on the family tree but this is incorrect. Thank you,

    Nancy Lavine

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  • FTebo
    FTebo ✭
    April 10, 2022 edited April 10, 2022

    Lorenzo Gibson b. 1804 is my 2g grandfather. I have never seen him addressed as Lorenzo Prentice Gibson nor have I seen his son addressed as Junior. I would like to know on what his middle name is based. Thanks in advance. Frank Gibson Thibault, Jr.

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  • Charles Sr Matheson
    Charles Sr Matheson ✭
    April 11, 2022 edited April 13, 2022

    If you have been doing family research for 30 years or more, you know that back in the 1600-1700s, most of the time they did not use Sr and Jr when a male was named for his father. James Monroe Banks is such a case. So, people doing research have mistakenly given my ancestor, James Monroe Banks b: 1792 d: 1885 two wives the 2nd wife is the wife of his son, James Monroe Banks Jr. b; 6 Feb 1826 to Barbara Alice Kimmel b:1821 d:1867.

    You have given all of James Monroe Banks Jr's children along with his wife to James Monroe Banks Sr while he was still married to Elizabeth Hutchinson who gave birth to Andrew M Banks in 1827 on the 25th of January and Elizabeth was born in 1800 8 years after James Sr and died in 1864. Barbara was born in 1821 & died in 1867 3 days after Barbara Alice Banks was born. I am sure if one was able to find the cause of death it would be due to child birth. she was only 45 years of age but still way to old to have children during those years.

    This whole family is confusing as all get out but one needs to look at the birthdates of both mothers as well as James Sr & Jr, then look at the birth dates of all the children and compare those dates to the parents birth & death dates. Many people have made this error, not just this family. One MUST look at all the information and reason things out, not just put in down as fact without checking everything. Errors were made by those filling out the records especially during those times in history. Even in todays world some people have confused my Jr with me. My older brother and my twin brother each have a Jr and I feel sure they have all had the same confusion.

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  • Charles Sr Matheson
    Charles Sr Matheson ✭
    April 11, 2022 edited April 13, 2022

    See if you can discover the error in my first posting. It has to do with the mother of James Monroe Banks Jr.

    Barbara Alice Kimmel was the WIFE of James Jr NOT his mother. Elizabeth Hutchinson was his mother. See how easy it is to make an error when inputing the information?

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  • Amy Archibald
    Amy Archibald mod
    April 13, 2022

    @Romel Felarca

    You would need to contain the organization that is the record custodian to ask for access to the images.

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  • Amy Archibald
    Amy Archibald mod
    April 13, 2022

    @NancyLavine

    Please check out this Help Center article for instructions on editing the Family Tree.

    How do I change vital information in Family Tree? 

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  • Amy Archibald
    Amy Archibald mod
    April 13, 2022

    @FTebo

    Please check out this Help Center article:

    How do I see what changes were made about a person in Family Tree?

    You can view who made the changes to this person's name in the Family Tree. You can click on the other user's name and send them a message asking for any more information as to their changes. Perhaps they have some documentation that is not yet attached as a Source.

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  • Amy Archibald
    Amy Archibald mod
    April 13, 2022

    @Charles Sr Matheson

    If you have identified incorrect parent-child relationships in the Family Tree, you can correct them. Please check out this Help Center article for instructions:

    How do I correct parent-child relationships in Family Tree? 

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  • jane donovan
    jane donovan ✭
    April 17, 2022

    Help. I made a mistake and do not know how to erase it.

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  • Amy Archibald
    Amy Archibald mod
    April 17, 2022

    @jane donovan

    Please check out these Help Center articles:

    How do I change vital information in Family Tree? 

    How do I correct parent-child relationships in Family Tree? 

    A person in Family Tree has the wrong spouse 

    How do I add or change marriage information in Family Tree? 

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  • carolecav
    carolecav ✭
    April 28, 2022

    i can no longer see temple ordinance dates, for people on my tree

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  • carolecav
    carolecav ✭
    April 28, 2022

    how is this now achieved

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  • Amy Archibald
    Amy Archibald mod
    April 28, 2022

    @carolecav

    Try resetting the FamilySearch cookies on your device: www.familysearch.org/cookies

    If you are still having problems with your account, please contact FamilySearch Support.

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  • LyndaHall Carnes
    LyndaHall Carnes ✭
    April 29, 2022

    There is a mistake in my family tree that I don't know how to correct. I have one generation of my Hall family section that is misplaced. I have the same couple listed in their proper place. How do I clear the misplaced listing or else merge the two in order to correct the error?

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  • Amy Archibald
    Amy Archibald mod
    May 1, 2022

    @LyndaHall Carnes

    Please check out these Help Center articles:

    How do I change vital information in Family Tree? 

    How do I correct parent-child relationships in Family Tree? 

    A person in Family Tree has the wrong spouse 

    How do I add or change marriage information in Family Tree? 

    How do I decide if two records in Family Tree are about the same person? 

    How do I merge possible duplicates in Family Tree? 

    How do I merge duplicates in Family Tree by ID? 

    How do I undo an incorrect change in Family Tree? 

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  • SandraCarberry
    SandraCarberry ✭
    May 8, 2022

    Need to find out what happened to all my Dad's family, even a couple of pictures that I put up. How can I keep this from happening? How can I contact people with information that I believe we share and a letter in the name got changed in years gone by, etc. f

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  • Amy Archibald
    Amy Archibald mod
    May 9, 2022

    @SandraCarberry

    Please check out this Help Center article:

    How do I see what changes were made about a person in Family Tree?

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  • DeborahMyers18
    DeborahMyers18 ✭
    May 21, 2022

    I'm unable to create a new folder, is it me or is there a problem?

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  • Amy Archibald
    Amy Archibald mod
    May 21, 2022

    @DeborahMyers18

    Where are you trying to create a new folder - in the Source Box? If so, I just tested folder creation there and I'm able to create a new folder.

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  • claytonwhitneycook1
    claytonwhitneycook1 ✭
    May 23, 2022

    Do Endowments need to be completed before marriage sealingd are performed?

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  • ChristineCox1
    ChristineCox1 ✭
    May 24, 2022

    where or how do I access the people who have helped me with my tree(s).

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  • Amy Archibald
    Amy Archibald mod
    May 25, 2022

    @ChristineCox1

    Please check out this Help Center article: How do I send a message to someone who contributed to Family Tree or Memories?

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  • Amy Archibald
    Amy Archibald mod
    May 25, 2022

    @claytonwhitneycook1

    Thank you for your question. If you hold the reservation for all the ordinances for the person, you need to do them in the correct order with Endowment completion before Sealing to Spouse. If you run Ordinances Ready and are provided Sealing to Spouse without Endowment completed, and you do not hold the reservation for the Endowment, you can complete the Sealing to Spouse ordinances provided to you via Ordinances Ready.

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  • Carol Suzanne Wensink
    Carol Suzanne Wensink ✭
    June 6, 2022 edited June 6, 2022

    How do I get my contributions to post in the family tree sections to keep it correct?

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  • AlmaSanford
    AlmaSanford ✭
    June 6, 2022

    I am totally frustrated! Others have posted incorrect information on my family tree and I don't know how to delete it or correct it. I have DNA matches to people to prove who my ancestors are, but other people who are not even related to me have added incorrect material.

    Also, when I entered certain names they were entered twice. When I entered a second marriage for myself, and the child born of that marriage, the child was assigned to the wrong spouse.

    I printed out the "how to" do certain things and I cannot get the suggestions there to work. I must delete my tree and if I cannot get information corrected. Do you have any live person who can chat with me or classes to attend on Zoom about how to make changes?

    Alma Sanford, Nashville, Tennessee

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  • Amy Archibald
    Amy Archibald mod
    June 6, 2022

    @AlmaSanford

    Please see the following Help Center articles:

    How do I change vital information in Family Tree?  

    How do I correct parent-child relationships in Family Tree?  

    A person in Family Tree has the wrong spouse 

    How do I add or change marriage information in Family Tree? 

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  • Amy Archibald
    Amy Archibald mod
    June 6, 2022

    @AlmaSanford

    You can also check out the Family History Library Classes and Webinars for a class that may meet your needs.

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  • Amy Archibald
    Amy Archibald mod
    June 6, 2022

    @Carol Suzanne Wensink

    Please see this Help Center article: How do I follow or unfollow a person in Family Tree?

    When you "follow" a person in the Family Tree, you receive weekly notifications (bell at the top of the screen) when changes are made to that person. This will help you check to see if the changes are inline with the research you have already added to the Tree.

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  • Yvonne JeanWright Kelly
    Yvonne JeanWright Kelly ✭
    June 6, 2022

    I am advised frequently that I am not logged in to Family Tree Vault then when i try to log in, I am told my name is already registered ???

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