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New Library Lookup Service | Family History Library • • FamilySearch Blog

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April 6, 2022 edited December 23, 2024 in Blog Comments EN

imageNew Library Lookup Service | Family History Library • • FamilySearch Blog

When you can't visit the FHL in Salt Lake City, UT, or a FamilySearch center, use this service to access records and books remotely.

Read the full story here

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Comments

  • Sharon Eroles
    Sharon Eroles ✭
    April 6, 2022

    Online Request form says "This form is closed" :(

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 8, 2022
    https://community.familysearch.org/en/discussion/comment/441860#Comment_441860

    Sharon - that's an outdated link. There is a new link, but the system is currently having problems.

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  • Sharon Eroles
    Sharon Eroles ✭
    April 9, 2022
    https://community.familysearch.org/en/discussion/comment/442220#Comment_442220

    Thank you so much. I'll wait for the new link & hope the technical problems will resolved soon.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 9, 2022

    As far as I've been told, the current link will still be used when the system is repaired.

    https://forms.office.com/Pages/ResponsePage.aspx?id=s-7mYddfqkquPGHo3rCbeXDgy5vNu0pJhOnXB8jRDZtUNzlIR1VFVkhEWFNSVVFQNDRTUjdGRzRFVy4u

    0
  • MLopez33
    MLopez33 ✭
    April 11, 2022

    The sooner the better

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 12, 2022

    The access to the form is working again tonight.

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  • Hildagarde Sanders
    Hildagarde Sanders ✭
    April 25, 2022

    Will you be able to email photocopies of some pages from a periodical in your collection? I am looking for some pages with data about the town of Wladyslawow in volumes II and IV of the quarterly "Landsmen."

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 26, 2022

    @Hildagarde Sanders you can fill out the form and make the request. The service is not provided through this forum.

    https://forms.office.com/Pages/ResponsePage.aspx?id=s-7mYddfqkquPGHo3rCbeXDgy5vNu0pJhOnXB8jRDZtUNzlIR1VFVkhEWFNSVVFQNDRTUjdGRzRFVy4u

    0
  • SiWe_Switzerland
    SiWe_Switzerland ✭
    May 16, 2022

    Hello, I'm the first time interested to ask some documents.

    Going to the link online request form it tell me : ce formulaire est fermé (the form is colsed) .

    Can you give me the appropiate indication what I do wrong and help to open the form ?

    1000 thanks in advance

    Simon

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 16, 2022

    The link to the form works fine for me

    https://forms.office.com/Pages/ResponsePage.aspx?id=s-7mYddfqkquPGHo3rCbeXDgy5vNu0pJhOnXB8jRDZtUNzlIR1VFVkhEWFNSVVFQNDRTUjdGRzRFVy4u

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    May 19, 2022

    The blog article has been updated with the correct link.

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  • Sven45
    Sven45 ✭
    December 20, 2022

    I was told the look-up service has been discontinuted?

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    December 20, 2022

    @Sven45

    Look Up Service is still available.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    December 20, 2022

    @Sven45 if you try to use the OLD link, you will receive a message that the form is closed. That's because it was replaced with a new form and a new link. Go here:

    https://forms.office.com/Pages/ResponsePage.aspx?id=s-7mYddfqkquPGHo3rCbeXDgy5vNu0pJhOnXB8jRDZtUNzlIR1VFVkhEWFNSVVFQNDRTUjdGRzRFVy4u

    1
  • James F. Carroll
    James F. Carroll ✭✭✭
    January 1, 2023 edited February 20, 2023

    The direct link is helpful. Here is the current (as of Jan 2023) page for the lookup service:

    https://familysearch.org/en/library/record-lookup-service

    As with this article, it states, "This service is available in 15 languages to help you access records from countries worldwide."

    What languages are available? Is Slovak available? When I access the form, I see three languages (English, Spanish, and Portuguese) -- see screenshot.

    Thank you,

    0
  • everettjohnson1
    everettjohnson1 ✭
    February 14, 2023

    I have not received materials requested via Research WIKI, initial request made 11/22/2022 for which I received email acknowledging my request. Two subsequent request in last week and non emails have been received. Is the service down/unavailable or no longer in service?

    1
  • Paul Timko
    Paul Timko ✭
    February 18, 2023

    What name will the email come from so I can search my inbox? I get 100 emails per day and it will be problematic if I need to review a week’s worth of emails without knowing sender.

    thx

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    February 18, 2023 edited February 18, 2023

    FHLRemoteAccess@FamilySearch.org

    When you make the request, you will receive an acknowledgment email almost instantly from that same email address.

    1
  • Paul Timko
    Paul Timko ✭
    February 18, 2023

    I must not have submitted completely, as I don’t have any emails from that sender

    0
  • Andres M.
    Andres M. ✭
    February 20, 2023

    Please fixed... the form is broken.

    0
  • Amy Archibald
    Amy Archibald ✭✭✭✭✭
    February 20, 2023

    @Andres M.

    To use the Lookup service, visit the Lookup service page and click the Request Lookup button at the bottom of that page.

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  • KBHarmon
    KBHarmon ✭
    February 22, 2023

    Hello,

    I submitted a request on January 6, 2023. When should I expect to receive a response.

    Thank you,

    Karen Harmon

    0
  • Kerijy
    Kerijy ✭✭✭✭
    March 2, 2023

    Any news on the status of the Record Lookup Service?????

    "When you make the request, you will receive an acknowledgment email almost instantly from that same email address." No acknowledgement email is being received.

    Also no response to requests at all.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 2, 2023

    @Kerijy I received the automated acknowledgment when I requested just a couple of days ago. Are you using the NEWEST form? I think the older form is still floating around, but only the newest one works.

    https://forms.office.com/Pages/ResponsePage.aspx?id=s-7mYddfqkquPGHo3rCbecUpvHZfNexDs8WqUDxDvCBUNFFRMTgwUjlJUkMzUkRWQlhRMElUOEZLRi4u

    0
  • Kerijy
    Kerijy ✭✭✭✭
    March 3, 2023

    Thanks for your reply. Will try that.

    1
  • NatFe
    NatFe ✭
    April 2, 2023

    Why is it now required to give my phone number in the new form?

    0
  • ralphsayre
    ralphsayre ✭
    April 15, 2023

    How can I get copies of LDS files as follows and at what would it cost?

    FHL file LV6K-7H1 - Silas M. Fannin 1822-1887

    FHL file LCQY-9BL - Rebecca Fannin 1850-1940

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 15, 2023

    @ralphsayre The Library Lookup Service allows us to request a record, free, if the Library has the record and the right to share it. There is no charge.

    I'm unfamiliar with the records you are requesting. I suggest you use the form and submit the request. If the Library is able to share it, you should receive it in a few days, by email, at no charge. FamilySearch Library Record Lookup Service Form

    0
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