Can't Access Digitized Microfilm from Family History Center

sjwilson77

Despite the catalog indicating I should be able, I can't access the digitized microfilm of Dearborn County, Indiana naturalizations (https://www.familysearch.org/search/catalog/225019) at my local Family History Center. I only need to retrieve a page or two from volume 2 (https://www.familysearch.org/search/film/007786470?cat=225019). Can anyone help?

MaureenE123

@sjwilson77

I am not connected with FamilySearch

You should ask whether the Family History Center has the special Portal installed which enables restricted digitised microfilms to be accessed. This needs to be installed on each computer in the Center.

See Family History Center Portals FamilySearch Community Forum 15 September 2021

sjwilson77

Thanks for the response, Maureen. They have the portal installed on four of their machines, but none is currently able to access any digitized catalog materials. Sounds like the admin will need to contact Salt Lake for assistance.