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Can't enter an apostrophe

Sarah H Fingerlos
Sarah H Fingerlos ✭
December 22, 2021 edited August 19, 2024 in Get Involved/Indexing

I have a name O'Connor. Program is not allowing me to use the apostrophe in entering the name. It is a problem I have never experienced in the past, and since I can enter it in this communication, it is confusing to me. Do I leave it as "O Connor" and return it or is there a fix needed in the program? Thank you.

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Answers

  • John Empoliti
    John Empoliti ✭✭✭✭✭
    December 22, 2021 edited December 23, 2021

    Hi @Sarah H Fingerlos

    Some projects appear to have this problem with the Surname field. I don't know if FS has acknowledged this as a "bug," but the recommended "solution"/ action is to index it without the apostrophe and move on. For example, index O'Hara as OHara. The search engine should bring Researchers to the image either way, and they will see the actual name with an apostrophe. I have one project that allows it and one that doesn't. Punctuation is generally not required, so, uncomfortable as it may be to omit the ', it's OK.

    Below is a link to one of many discussions over the past month or so on this issue:

    https://community.familysearch.org/en/discussion/110657/how-do-i-enter-an-apostrophe-in-a-surname-if-a-field-will-not-let-me


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