Why do batches expire with no notification? Hours of work this past week on an Advanced batch gone.
I have been working on a batch for about a week (a difficult one with many records per image) and was 95% complete. I worked on it last 2 days ago. I logged in this evening and the batch has expired. I don't see a way to pull that batch back up and finish where I left off. I am very disappointed that it was returned and I received no notification before that was to happen. Can there at least be a timer added somewhere that shows how long until the batch expires, or how about an email notifying me the batch will expire in X days? I spent hours on that and am not very enthusiastic about trying to complete other challenging batches and being able to finish in the allotted time. I would understand if I had not touched the batch in a week, but I was working on it multiple times in the last week and planning to finish it up today.
Answers
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On the start page, after you sign onto Web indexing, you'll see your downloaded batches that haven't been submitted and the expiration date. FamilySearch's deadlines work by GMT. In Hawaii we're GMT-10, which means our deadline comes at 2 pm instead of midnight (which only happens in Greenwich, England). So anything we don't complete by 2 pm on the expiration date is taken away. Your work is not lost. It will remain on the batch but someone else will get credit for your work. Still, Heavenly Father will take notice of your work on the batch, so don't give up! You're doing a very sacred work! Just be aware of your deadline and whatever GMT zone you're in. 👍️
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@samshicat good to know it's not lost! That was my main concern. Thank you for your response. Would be great to have a notification a day before it expires - life's busy!
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@danieljamesromney1 , and others who would like to receive a notice before their batches expire. You may want to support (up-vote) this idea/suggestion by @Judith Edwards . Perhaps enough up-votes will get the attention of the developers. See the link below:
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