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Family History Center not fully connected

Brian Latham
Brian Latham ✭
October 27, 2021 in Suggest an Idea

This is not an idea but a question: We are users of the FHC in Yellowknife, NWT, Canada. For at least 6 months, the computers there have not allowed users to access the blocked out images to outside/non-Church users. As well, the institutional versions of Fold3, My Heritage, Ancestry, etc. have not been available.

Could you please fix this?

Tagged:
  • New
  • Family History Center Toolbox
  • Computer Issue
  • Restricted Image
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New · Last Updated October 27, 2021

Comments

  • Brett .
    Brett . ✭✭✭✭✭
    October 28, 2021 edited October 28, 2021

    @Brian Latham

    Brian

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church... ]

    [ Plus, I one who has been a Staff Member of various "Family History Centres" of the Church for may Years... ]

    You indicate that you are a User (ie. Patron) of the "Family History Centres" of the Church; being:

    Yellowknife Northwest Territories Family History Centre

    image.png

    https://www.familysearch.org/wiki/en/Yellowknife_Northwest_Territories_Family_History_Centre

    https://www.familysearch.org/wiki/en/Yellowknife_Northwest_Territories_Family_History_Centre

    Question: Are you, also a Staff Member, of the "Yellowknife Northwest Territories Family History Centre"?

    IF, you are a a Staff Member, of the "Yellowknife Northwest Territories Family History Centre"; THEN, are you the "Stake/District, Temple and Family History, Consultant -- Family History Centre" (ie. formerly, "Director"); or, the like?

    Please advise

    Knowing the aforementioned would help.

    'Thank You' in advance.

    Brett

    0
  • Brett .
    Brett . ✭✭✭✭✭
    October 28, 2021

    All

    FYI

    Related (Essentially, Same) ) post ...

    "Q and A" Section

    'Category' = Family History Centers

    Home > Help Center Categories > Family History Centers

    How to Update FHC computer access

    https://community.familysearch.org/en/discussion/107329/how-to-update-fhc-computer-access

    https://community.familysearch.org/en/discussion/107329/how-to-update-fhc-computer-access

    Brett

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