Why can't I see the records? Alie van BroekhovenAlie van Broekhoven
Why can't I see the records?
I often search with Family Search and it has been very helpful. But from a week or two ago I can search and get results but when I want to view those results on film or otherwise I get a blank page with two buttons: add to family tree and source folder. Borth don't work. How can I see the records of those searches?
Family Search has no additinal use for me now.
@Michael Stenberg We apologize that it has taken so long for you to get a response to your question. We would be happy to try to help you solve the problems you are having in searching for records, but we need more details. Can you provide us with some information as to how you are searching and what you find?
If you can give us the steps you take, what kinds of records you are looking at, maybe a record collection name or a URL, we'd be grateful. The more specifics you can provide, the better chance we have of isolating the problem and finding a solution.0