Badge/Proficiency levels in Community groups
This is not a 'new idea' but apparently needs to be addressed again.
I have just been engaged in several Community discussions in Search where maybe my 'proficiency' was not appreciated by the person who posted the question.
I post this idea here to again bring up that if - certain badges were required to address certain questions and the questioner could indicate such on their question. Perhaps some of these issues of open-community questions - where anyone can respond to any question and 'as far as I know' all questions are visible by anyone - could be addressed. Perhaps if only certain badge-level questions were visible this would help questions get the appropriate level response.
Of course this would not work if the questioner were in control and marked all questions highest badge level. Perhaps route questions through moderators who assign a badge level rating - but then if that were the case then the moderators could just answer all questions. Perhaps then a routing moderator role - sometimes they just assign badge level requirement and other times they could be answering the questions. I don't know just putting the idea out there....
Perhaps this is the 'lanes' that @Melissa S Himes was referring to me - but my response was 'what lanes' I don't see any lanes to stay in...
Anyway something should be done about helping users in the best/efficient way as possible and this is my suggestion for now.
@N Tychonievich Thanks for the 'official' response, my post here is to indicate possible solutions to existing problems. Change is needed and will occur I am sure.
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@genthusiast 1 Unfortunately, those badges don't necessarily accurately measure proficiency. I could just post comments to everything I see; I could be one of the early adopters of community and get badges just for being here; I and use the @ mention (like I did in this post) and get badges.
Community support can certainly be messy. But it can also be powerful. Think "Wikipedia" and what a marvelous tool it has become over the years of community involvement. FamilySearch Community is still in its childhood. It will take some time to figure out the best way to use it and to better monitor responses and assure that everyone gets the best possible answer. I'm confident that decision makers are watching what is going on and evaluating and pondering constantly.
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@genthusiast 1, like you I have at present 3 stars. I have been labeled a moderator, admin, and staff. I have also been labeled a newbie (see my join date) who supposedly acquired unearned badges and stars. I am new to Community but not new to FamilySearch.
There is only so much anyone can do to counteract the projections and pre-conceptions of others, and in life I have not found it very useful to try. Instead, I find that tincture of time eventually takes care of the problem.
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