Problems recovering username
edited September 17, 2021 in FamilySearch Account
Trying to recover a username, but it will only let me click on Forgot Password. Is there a problem with familysearch would anyone know please?
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There is not a problem with FamilySearch but you may want to clear your cookies and update your browser
Here are some articles that may help:
note that your browser needs to be on the current version or the previous version.
Please respond back if you are still having problems signing in.0
Thank you so much. Followed your advice and problem resolved. I have now helped my friend get back into his family search account after quite a while. Thanks again0