How can my patron get his husband FamilyTree account information

Lena 吴志宏

I have a patron whose husband passed away lately. She does not have his Family tree account log-in information to combine his tree with her Familytree, to do the ordinances. Thank you!

lookingfortheanswers

The information below from the FamilySearch Help Center should assist you in helping your patron. Click on the link below to access the Help Center article.

A person who reserved ordinances has died, is incapacitated, or had a withdrawal of membership

https://www.familysearch.org/help/helpcenter/article/a-person-who-reserved-ordinances-has-died-is-incapacitated-or-had-church-membership-withdrawn