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  • InBudapest
    FamilySearch mobile app stopped working on Android phone, wants me to log in through Google Play
    Since a couple of updates ago I cannot access the FamilySearch app on my phone because it always re…
    Answered InBudapest 68 views 7 comments 0 points Most recent by InBudapest January 13FamilySearch Account
  • Alexis32830
    Data administrator hacked my church of Jesus Christ Latter Day Saints account.
    dataadministration@familysearch.org
    Answered Closed Alexis32830 78 views 3 comments 0 points Most recent by Áine Ní Donnghaile November 14, 2024FamilySearch Account
  • Kenner Tobias Hartman
    Authentication Problems (**NOT** ERROR 15)
    For the past couple weeks, my family and I have been having authentication problems upon accessing …
    Answered Closed Kenner Tobias Hartman 241 views 1 comment 0 points Most recent by Maile L March 9, 2023FamilySearch Account
  • Bruce Tyers
    Mobile app login using Church login is missing
    Hi, I am trying to login to the mobile app on my Android tablet using my Church account but that op…
    Answered Closed Bruce Tyers 1.1K views 7 comments 0 points Most recent by AnneLoForteWillson December 7, 2022FamilySearch Account
  • Reynolds Carol
    I am helping my uncle who is 91 and incapacitated and can't hear nor does he use computers
    The password I was using no longer works and he does not have a phone or email address to change th…
    Answered ✓ Closed Reynolds Carol 451 views 4 comments 0 points Most recent by Reynolds Carol August 13, 2021FamilySearch Account
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