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Mobile app login using Church login is missing

Bruce Tyers
Bruce Tyers ✭
April 10 edited April 11 in FamilySearch Account

Hi,

I am trying to login to the mobile app on my Android tablet using my Church account but that option no longer is on the login page, in the app login screen. I can login fine on the website using my Church ID.

Is this by design?

How do I login so as to be able to access all my entered data in the app?

Thanks.

Tagged:
  • login issues
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Answers

  • Brett .
    Brett . ✭✭✭✭✭
    April 10

    @Bruce Tyers

    Bruce

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    [ And, I happen to be a Member of the Church ... ]

    Just in passing ...

    Firstly ...

    'Yes' ...

    I have had a quick look ...

    I would humbly suggest, that the option, to "Sign In with Church Account", is NOT available, through the "Mobile" Application, of 'FamilySearch'.

    Secondly ...

    As an aside ...

    Please be, aware; and, advised, that ...

    You DO NOT, need to "Log In", with the "Credentials", of your Church Account, in the "Mobile" Application, of 'FamilySearch', if your Church Membership Number, is ALREADY associated, with your 'FamilySearch' Account.

    ALL the "Data", that you entered, through the ORIGINAL "Computer" Web version, of 'FamilySearch', WILL automatically be available, when you "Log In" to 'FamilySearch', using the "Mobile" Application.

    ie.

    It is the SAME "Credentials", that you use, to "Sign In" to the ORIGINAL "Computer" Web version, of 'FamilySearch', that you use to "Sign In" to the "Mobile" Application, of 'FamilySearch'.

    I hope, that this may help/assist, somewhat.

    Brett

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