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Bug Report: Changes to Source Linker

Michael J L
Michael J L ✭
April 28 in Family Tree

Something was changed in Source Linker since yesterday (4/27/2026) when I was using it. I am no longer able to use the "Change Person" button to change the focus person. It opens up a side window and won't let me change the focus person to who I want to change it to.

Tagged:
  • Source Linker
0

Answers

  • sc woz
    sc woz mod
    April 29

    @Michael J L I have tried several source linkers, and there were no issues. Can you try again today and report back if you are still having problems with the source linker. Thank you

    0
  • CherylMillerBlack
    CherylMillerBlack ✭✭✭
    April 29

    I also had problems (last night). It happened specifically when my Person of Record was a child in the family and I to Change Person to one of the parents. The record would end up totally scrambled.

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    April 29

    The only time I have had an issue with the "change person" option is when I'm attaching MyHeritage records. That option is not available with the MH experiment.

    0
  • EarlMarshall if it isnt documented it didnt happen
    EarlMarshall if it isnt documented it didnt happen ✭✭
    April 30

    I am also seeing this misbehavior frequently. A page reload fixes the issue, but that is tedious to do almost every time you want to change the focus person.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    April 30

    I am having problems today in moving sources from the individual to whom they have been incorrectly attached and adding them to the relevant profile. As stated by @EarlMarshall if it isnt documented it didnt happen, a page reload solves the problem, but I am not able to directly attach to the profile for which I am entering the revised ID reference.

    Process: (1) Review Attachment (from Sources section) (2) Detach source, providing reason statement (3) Paste or select ID from Find Your Family options.

    First screenshot shows problem in question (no option to link to correct ID OR details being shown of attachments to others on record):

    image.png

    Refresh of page required to get to page needed to make attachment / see existing attachments details:

    image.png
    0
  • RDAutrey
    RDAutrey ✭
    April 30

    While inside of "Attach Historical Records to Family Tree" I'm trying to change the focus person so I can connect the record to extended family listed in said record. But when I try the "Change Person" link in the upper right of the focus person it doesn't always change to the person I'm trying to get to.

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    April 30 edited April 30

    @RDAutrey
    See this thread:

    https://community.familysearch.org/en/discussion/188037/bug-report-changes-to-source-linker
    0
  • Frances Shelton
    Frances Shelton ✭
    April 30 edited April 30

    I'm having the same issue.

    0
  • sc woz
    sc woz mod
    April 30 edited April 30

    @RDAutrey @Michael J L

    I have requested some of the experts to review this issue and the secondary one brought up by Áine.ní.Donnghaile. Hopefully, we will have an answer soon.

    1
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    April 30 edited April 30

    Why not consolidate the multiple threads?

    2
  • Paul W
    Paul W ✭✭✭✭✭
    May 1 edited May 1

    @sc woz

    Thank you for escalating these issues: a quite simple solution to getting to the "Attach" links (reload the page), but must be confusing for inexperienced users in encountering the problem only over the last few days.

    BTW - I can't get back to this page via my Notifications, getting this instead:

    image.png

    I assume the multiple thread consolidation (suggested by @Áine.ní.Donnghaile) is not the reason, as I got here quite easily via the Family Tree category.

    0
  • shecorwe
    shecorwe mod
    May 1

    @Paul W the two threads have been merged. This is now the main thread.

    1
  • shecorwe
    shecorwe mod
    May 1

    @Paul W @sc woz @Frances Shelton @RDAutrey @EarlMarshall if it isnt documented it didnt happen @CherylMillerBlack @Áine.ní.Donnghaile

    This issue has been reported to the engineers, and they are actively working on a fix. We do not expect it to be long, but please be patient while they assess and mitigate the problem.

    2
  • Michael J L
    Michael J L ✭
    May 1

    It looks like all the issues I was having have been fixed. Thank You!

    0
  • sc woz
    sc woz mod
    May 2

    @Paul W @Frances Shelton @RDAutrey @EarlMarshall if it isnt documented it didnt happen @CherylMillerBlack @Áine.ní.Donnghaile

    I have been advised by the engineers that the problem should be fixed.

    2
  • srfs
    srfs ✭✭
    May 3

    Yea! the "bug" is fixed.

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 8

    The issue persists when working from the MyHeritage Labs project.
    The Source Linker presents the wrong generation of the family:

    image.png

    Selecting the correct profile

    image.png

    Always results in an error

    image.png
    1
  • shecorwe
    shecorwe mod
    May 8 edited May 8

    @Áine.ní.Donnghaile Thank you, I will report this. Is this the first time you've seen it with MyHeritage, or is it reocurring?

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 8

    @shecorwe
    If you look above, you'll see I also reported it on 30 April.
    I've also asked when we will have a Feedback Group for the MyHeritage Labs project, with no reply so far.

    1
  • shecorwe
    shecorwe mod
    May 8 edited May 8

    @Áine.ní.Donnghaile Sorry, maybe I misunderstood. The comment from on 4/30 appeared to be a general Source Linker issue, which has since been resolved. Is this new item confined to a MyHeritage issue, or is it part of the original general Source Linker problem? I do not have an answer about the MyHeritage Feedback group. It is being discussed.

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 8

    @shecorwe

    Because @sc woz made a point of tagging me multiple times to say the problem I mentioned was fixed, it seemed appropriate for me to reply that it is not.
    As far as I know, the issue I mentioned is currently isolated to the MyHeritage project.

    1
  • shecorwe
    shecorwe mod
    May 8

    @Áine.ní.Donnghaile I spent several minutes attaching sources from MyHeritage to FS and could not recreate your error. All of mine attached as expected. Can you keep monitoring and send me more clips if you see it again?

    image.png
    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 8

    @shecorwe
    I can give you dozens right now. It is almost always with birth records. When the hint is for the parent, rather than for the child, it is impossible to attach because the family presented by the source linker is the grandparents and the parent, rather than the parents and the child.

    1
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 8

    Profile
    https://www.familysearch.org/en/tree/person/details/L56N-WND
    Single MH hint remaining

    Profile
    https://www.familysearch.org/en/tree/person/details/GMQ5-CD3
    Two MH hints remaining

    Profile
    https://www.familysearch.org/en/tree/person/details/L8PR-GG4
    The New Jersey Marriage license hint

    1
  • shecorwe
    shecorwe mod
    May 8

    @Áine.ní.Donnghaile Thank you, those are perfect examples. I will get this submitted for further review.

    1
  • Tomlinsonkl
    Tomlinsonkl admin
    May 12

    Friends, we have been asked by those managing the My Heritage Lab to request that you please use the Feedback button on the lab page to report what you are seeing or experiencing. They would greatly appreciate your thoughts and suggestions. Here is the link back to the page:https://www.familysearch.org/en/access/myheritage/matches Thank you so much for testing the product and helping us to better serve you.

    0
  • Áine.ní.Donnghaile
    Áine.ní.Donnghaile ✭✭✭✭✭
    May 12

    In other words, all the examples I was asked to provide were for naught.

    0
  • shecorwe
    shecorwe mod
    May 13 edited May 13

    @Áine.ní.Donnghaile I have submited those links for you.

    2
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