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BUG REPORT: "Following" page mouse pointer and vertical scrollbar

JulianBrown38
JulianBrown38 ✭✭✭
July 21 in Family Tree

I am using the Following page. When I do one of the following things, the mouse pointer changes to a four-directional arrow ("Move"), and the page's vertical scrollbar disappears:

  • Click on an existing profile label, then click the X icon to close the pop-up dialog (since I only wanted to read the contents);
  • Click on a profile's Add Label menu item, then click the X icon to close the pop-up dialog;
  • Click on a profile's Person Following menu item, then click the X icon to close the pop-up dialog.

To reset the mouse pointer and get the scrollbar back, I have to refresh the screen.

This applies to Chrome, Edge and Firefox browsers, with Windows 10.

Tagged:
  • Following
  • Family Tree Bug
0

Answers

  • Ashlee C.
    Ashlee C. ✭✭✭✭✭
    July 21

    @JulianBrown38 I wonder if this issue is related to this discussion:

    https://community.familysearch.org/en/discussion/179469/scroll-bar-disappearing

    They are in different areas of FamilySearch, but the end result is the same. I'll send it in to be looked into. Thanks for bringing it to our attention.

    0
  • JulianBrown38
    JulianBrown38 ✭✭✭
    July 22

    @Ashlee C. Thank you. Yes, I believe that they are very similar. In both cases, if you have one of the popups open and look at the main form in the background, you will see that the scrollbar has vanished. Then, when you move your mouse to the top of the popup, the mouse pointer changes to the cross (to indicate that you can move the popup). When you click the X, neither of these changes is being undone.

    0
  • Sam Sulser
    Sam Sulser admin
    November 4 edited November 5

    This issue has been resolved. Please let us know if you still see this happening.

    0
  • JulianBrown38
    JulianBrown38 ✭✭✭
    November 5

    @Sam Sulser The problems are no longer happening. Thank you.

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