Unable to Merge (KWCF-LKS and LJZF-8P7)
I need admin assistance to merge the following for:
Orin Richards Woodbury (KWCF-LKS)
and
Orin Richards Woodbury (LJZF-8P7)
Reason: relationship with READ-ONLY record
thanks
DL Melville
Answers
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Hi.
It seems that the issue is with his mother's record, Nina Richards KWCV-5FV, which for some reason is marked 'Read Only'. As both versions of Orin Richards Woodbury show the same mother, this is preventing the merge.
Sorry that I can't help further.
Kind regards,
Barry
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Barry simply restated the problem with implied that nothing can be done. However, my appeal is to the familysearch admin group that should be able to resolve this problem as I have requested.
thanks
DL Melville
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I believe some moderators are able to escalate such matters to the specialist team that is responsible for categorising read-only records. Perhaps Barry might be able to make further enquiries to see if your issue can be examined. I am sure that some currently locked records could be made open-edit, if it is found there are no sensitive issues involved. Hopefully, you will at least be able to get this case reviewed. After all, why is the other ID not also read-only?
Update to the above - I have been successful in attaching sources to Frank Orin Woodbury KWCV-5FJ, then discovered I could not attach a 1925 census source to Nina Richards KWCV-5FV, she being the read-only individual, not Orin Richards himself. So, if possible, it is the reason Nina is read-only is what is in need of investigation.
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Hello, @melville,dl
We are happy to help you with this issue. The issue has been forwarded to a specialty team for review and resolution. You may be contacted by private message should something else be needed. Watch for a red dot in the top right corner.
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The read only part must first be removed before any merging can happen.
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The merging function comes and goes. Sometimes it works, sometimes it gives you the error, reload page messages. Hours or days later, the same merge does work.
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I hope what Cheryl Viering states isn't true. I would hope that the merging process isn't "random".
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In my ten years of using Family Tree I have never experienced any "random" problems. Possibly the only general problems with the merge function has relate to a temporary glitch.
As has been established, your case is specifically related to a read-only ID preventing the action. As notified, WJRoth has passed this issue for investigation.
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When the merge problem starts, it stays broken. No matter how many times I retry. No matter how many other people I try to merge. Doing the exact same thing hours or days later, the merge works. This has been happening for a few months, since the last big update that created so many errors.
I quit worrying about it. I just make some sort of comment so that others can see that I tried to merge, and move on.
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