How can I get a ward member who is indexing to show up in the participation reports?
I have several ward members who are indexing, but don't show up in the ward reports (maybe not the stake reports either -- I don't have access to those). Are their FH logins somehow not attached to their membership records, which are attached to their ward? How do they fix this?
I'm asking as a ward temple and FH leader.
Answers
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My best GUESS is that they are not on the ward directory/Tools! or that they have selected to be Private. Only a guess. Try running the Directory report and see if their names show up there. I try to monitor the names on this directory often so I know who is new to unit/ward and who has left unit/ward.
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Are they not showing up at all or are their records indexed not showing up?
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They are not showing up. Their own name is not on the ward report.
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