i haven't used the site in a while and have just logged back on. all my tree has been deleted and my profile on my family tree isn't me - can anyone help? is is possible to recover my data?
Welcome to the "Community.FamilySearch" Forum.
I am just another 'lowly' User/Patron ...
Just in passing ...
When you say: "... my profile on my family tree isn't me ...".
Question: Have you checked your "Settings", to ensure, that is STILL you?
And, that on the "Account" 'Tab' ...
Under "Family Tree Preferences" ...
That, the "Family Tree Starting Person", is STILL you (and, not someone else)?
Just a thought.
are you sure you are using the same account you were originally using?
Are you seeing a blank screen? If so use the link below to troubleshoot.