Email Notification for for all groups!
If you look at any of the help groups, such as the Family Tree, there is an icon for notification settings. You can see I have it set to be notified of every new discussion, but the option to be notified of every new post is there. See the image below. Since I have this setting on for several of the help groups, I get lots of emails per day, and I love it (although the option for a daily digest would be great). Now if you look at the Research Groups say for Kentucky, for example, there is no option like this. We need to add this notification setting option to all groups, not just the help groups.
Answers
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Hello @Gail S Watson - It's nice to meet you. Yep! That would be lovely! Unfortunately, the community platform we are using doesn't have that capability. I've looked at their website for more information, hoping that there was something to indicate this will be added in the future, but I haven't been able to find anything. 😔
As this isn't anything we can do anything about, I'm going to move this discussion over to General Questions.
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@PiperWilson Did you read my suggestion? It would be lovely? What? It exists NOW in the help groups. Go to the Family Tree group and look for the notification icon in the upper right, and you can set it to get an email notification every time a new discussion is created OR any time there is a new post.
If the help groups have it now, why can't the research groups?
and WHY is my screen shot broken? GRRRRR
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@Gail S Watson - I don't know what happened to your screenshot. We are looking into that issue more deeply. Would you please try sending me a direct message with your screenshot? What I am seeing in the groups I belong to doesn't match your description. So, there's a disconnect somewhere.
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So, I think the disconnect is that this platform provides both categories and groups. One can set up notifications for categories, but not groups.
Here is a screenshot of the General Questions category showing the bell where you can set up your notifications.
This is a screenshot of the Archives Matter Group. There's no bell.
I hope this helps.
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Piper
[ And, I apologise for jumping in, on this post, of 'Gail's' ... ]
[ By the way, "Happy New Year", from "Downunder ... ]
Just in passing ...
[ And, my take ... ]
If I may ...
I think, that what 'Gail' is asking, is that ...
What you 'see' (and, we ALREADY 'have'), in the 'Categories' (ie. as in your example, in your first Image = "General Question"), of in the likes, of the "Bell", for "Notifications", IS what we NEED, for the 'Groups', in the "Groups" Section.
I too would like such ...
ie. the ability to "Set"; and, be "Notified", of posts, that have been actioned, in the various 'Groups'.
.... [ Especially, those 'Group', that one is either, a member; or, one of the Leaders of the 'Group' ... ]
Unfortunately, that may NOT be available, in the "Bought"/"Purchased" (ie. 'Out of the Box') software, of the "Vanilla" Platform, that 'FamilySearch' uses, to "Run", this "Community.FamilySearch" Forum.
Perhaps, that is a DESIRED "Feature", that can be "Added", to the "Wish List", and, forwarded to the "Developer", of the "Vanilla" Platform, by 'FamilySearch' - for hopeful consideration.
Just my thought.
Brett
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@CDBurk My notifications in that set of options are 100% checked on. Guess what, even though this discussion how shows it is in General Questions I posted it in Suggest an Idea. It has been moved out.
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Gail
As far as I, am aware; and/or, can 'see' ...
There is NO "Option", in our "Preferences", in our "Profile", in this "Community.FamilySearch" Forum, to "Set", to receive notifications, for ,"Posts", and/or, "Comments" (to 'Posts'), in the "Group(s)" that one is a member.
Therefore ...
Hence, the suggestion, by 'CDBurk', to make such a request, in "FamilySearch Help", under the 'Category' of "Suggest An Idea"; being, "Feedback", to 'FamilySearch', for consideration.
Just my thoughts.
Brett
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I can feel your exasperation! You posted a perfectly valid comment in the correct place and received comments that effectively suggest you have posted this in the wrong place - and having things pointed out to you that you are only too aware of!
For what it's worth, I agree - no consistency, so the issue (with the lack of "Research Groups" notifications) needs to be addressed. Hopefully, a moderator with help in pushing this forward.
Probably the only things you have done "wrong" are in not directing this to @Mark McLemore and not reposting the screenshot.
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@Brett . You said "There is NO "Option", in our "Preferences", in our "Profile", in this "Community.FamilySearch" Forum, to "Set", to receive notifications, for ,"Posts", and/or, "Comments" (to 'Posts'), in the "Group(s)" that one is a member." Technically that is correct, but only because help groups aren't called groups they are called categories. I am a member of this category; I follow it, and I have the following option checked in the notifications.
- Discussions and Comments. Notify of all new posts by email.
Isn't it a shame the research groups I join can't be set to notify me of all new posts by email. Clearly the community can do this because the help desk categories do it. Why do we call the research groups groups? Why can't they be categories?
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@Brett . You also said this:
"Therefore ...
Hence, the suggestion, by 'CDBurk', to make such a request, in "FamilySearch Help", under the 'Category' of "Suggest An Idea"; being, "Feedback", to 'FamilySearch', for consideration.
Just my thoughts."
Now I will tell you what I told @CDburk. I posted this in Suggest an Idea. A moderator moved it out and put it here. Knowing that suggestions can be removed from Suggest an Idea makes me wonder how they know what has even been suggested?
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Well that went well. Here is a link so you can see the screen shot.
https://www.familysearch.org/photos/gallery/album/983990?cid=mem_copy
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Gail
I totally agree.
I have already raised, this very "Post" of yours, with the "Administration" of the Forum.
As, it fits into a matter, under discussion.
Brett
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Gail
Just in passing ...
That is concerning ...
I was aware, that "Posts", submitted in the other various "Categories" (and, 'Groups', in the "Groups" Section), COULD be "Moved", from where they were originally/initial posted/submitted, to another 'Category', by the "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ]; and, by SOME, of the "Leaders" of the 'Groups' in the "Groups" Section; plus, of course, by the "Administrators" and "System", of the Forum.
But ...
That Said ...
I DID NOT realise that the "Posts", that had been submitted in the 'Category' of "Suggest An Idea", could be "Moved" by the "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ].
Now ...
That Said ...
As, "Suggest An Idea", is NOW just a (simple) 'Category', rather than a 'Standalone' Section ...
[ As, it was in the PREVIOUS Platform (ie. version) of this "Community.FamilySearch" Forum ... ]
I can 'see', that the aforementioned is entirely possible.
Whereas ...
I would humbly suggest, that the ("Low" Level) "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ], should NOT, have the ABILITY to "Move", posts from the 'Category' of "Suggest An Idea", that appears to be unacceptable.
I would also humbly suggest, that it is, O.K.; and, quite, acceptable, for the "Administrators" and "System", of the "Community.FamilySearch" Forum, to both, have that ability; and, do, such; but, certainly NOT the "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ]; unless, it is ONLY those, in the "Higher" Levels, of 'FamilySearch' "Support" (ie. Level 3 or above).
As, I have 'seen' MANY posts, by Users/Patrons (ie. Participants, in this Forum), in the "Suggest An Idea", that are NOT an "Idea" (ie. "Feedback"); but, instead are simply/actually, 'Questions'; 'Posts'; 'Polls'; etc, that SHOULD really have been posted/submitted, in another more appropriate 'Category'.
Those aforementioned posts, CAN; and, SHOULD, be "Moved", by the "Administrators" and "System", of the "Community.FamilySearch" Forum { and, maybe, the "Moderators" [ ie. 'FamilySearch' "Support" (Personnel) ], who are at the "Higher" Levels, of 'FamilySearch' "Support" (ie. Level 3 or above) }; so that, those posts CAN be addressed, rather than 'languishing', in the 'Category' of "Suggest An Idea".
As usual ...
Just my thoughts.
Brett
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I was of the impression that responses to threads from "Groups", in which one had participated, did not even appear here (under the "Bell" logo - Notifications). So I was surprised when I received one today - relating to a post made in the England Genealogy Research Group.
I agree there is still the anomaly of these not being notified to us by email but, to be honest, I tend to ignore all the emails I do receive (on further participation being made in threads) and just pick up on such from "Notifications".
It was the same situation when other users complained about not receiving emails any longer on other matters - it didn't worry me because I check my "Following" list, etc., every day, so don't rely on such emails.
I'm not going back on what I said earlier (as I think consistency is important in knowing where you are), but am personally quite happy to see that I don't have to visit "My Groups" every day (mine are very infrequently used), as I can see all new additions (to threads in which I have participated) from this page.
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Hello,
The current notification options are a limitation of the platform.
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Piper
Just in passing ...
''Yes', that is a "Limitation", of the current version, of the "Vanilla" Platform.
[ ie. Upon which, the "Community.FamilySearch" Forum, currently operates ... ]
But ...
That Said ...
That DOES NOT mean, that 'FamilySearch', CANNOT make a "Request", to the "Company", that "Created" (and, "Owns") the "Vanilla" Platform, to make "Modifications" (either, generic; or, specific), to the Platform, that can been applied to the version of the Platform, that 'FamilySearch' is using, for the "Community.FamilySearch" Forum.
Furthermore ...
And, it appears, from one of 'Gail's' PREVIOUS 'Comments', that she believes, that her ORIGINAL post, in fact was submitted; as, a "Suggest An Idea" (ie. "Feedback", REQUEST, for ENHANCEMENT); but, that the post may have been "Moved", from the 'Category' of "Suggest An Idea", to this 'Category' of "General Questions", by someone.
Now ...
That Said ...
Regardless, of the current "Limitations", of the current version, of the Platform ...
Essentially, this post, IS formally a REQUEST, for ENHANCEMENT, to the Platform of the "Community.FamilySearch" Forum; and, hopefully, is being treated as such.
[ And, even if that is just a "Wish" List ... ]
Just my thoughts.
Brett
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@Brett . I just noticed that while my post in Suggest an Idea got put back into the right place, no one can vote on it. Sigh.
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As 'Piper' has intimated, the problem/issue, relates to LIMITATIONS, in/with the "Vanilla" Platform ...
[ ie. The "Platform", upon which, this "Community.FamilySearch" Forum, now/currently operates ... ]
All is not lost ...
I believe, that OTHER avenues, are being "Explored".
A matter of ... wait and watch ... and, hope ...
Brett
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