how to fix issues with the family search wiki
whenever I try to search the wiki it says fatal error has occured user could not be authenticated. Does anyone know how to fix this?
Answers
-
@MichelleNelsen2 The same error has just happened when I log in. I have reported it to see if there is a site issue currently. Hopefully it will be resolved soon, so I would suggest check again in a little while and I will post an update here when I receive any information.
2 -
I still have the same message "fatal error authenticating user" Does anyone know who to report this to?
0 -
All
( Attention: Moderator, @LGPreston )
FYI
Related (later) post ...
"Q and A" Section
'Category' = FamilySearch Account
Home > Help Center Categories > FamilySearch Account
I cannot access the "research wiki" (Fatal error authenticating user.)
After logging in and trying to go to "search/research wiki" I get the following error message (Fatal error authenticating user.) Therefore I cannot access the wiki.
Brett
0 -
Hi @MichelleNelsen2 engineers are aware of the issue and are working on it.
1
