How do I sign up 'again' after years of being less active?
I am helping one of my members to sign back into Family Search. They no longer have the mobile and email addresses they used to sign up in the first instance. Details below: (Deleted) is the birthdate and membership number is (deleted). Now when I go to recover her details using her membership number, it does not match her birthdate, then I am unable to go any further.
CAN YOU HELP PLEASE?