Change batch due date functionality to allow completing a batch through the due date
The Due date on batches needs to be changed, either to allow a person to complete the batch through the indicated date, or to indicate clearly that work must be completed before the indicated date. The Knowledge Article that indicates that "If you do not complete the indexing and submit the batch before the due date, the system withdraws the batch" doesn't address this concern.
Point 1: Whether it be a credit card bill, a utility bill, an insurance payment, any other financial payment, any project of any kind that an employer gives a worker, or even a presidential election, “due date” in every industry and across the world means that a person has "through" that date – not “before” that date – to complete the given task.
Point 2: Being able to depend on a “due date” to mean the above, allows a person to gauge his or her schedule to complete the given task on time.
Point 3: Being able to complete a task by (“through”) a due date provides a boost of self-confidence and self-satisfaction, both of which encourage a person to go forward and complete future tasks by (“through”) future due dates.
Issues: By even admitting that a person must submit the batch "before" the due date defeats all three of the above points. (1) It fails the very definition of “due date” acknowledged by most if not all other organizations across the world. (2) It makes it almost impossible to gauge a personal schedule to complete a batch on time, because using the term "due date" subconsciously promotes the common definition idea that a person has “through” that date to get it done. (3) It promotes discouragement, because failing to complete a batch by ("through") the due date is psychologically similar to failing to accomplish a work-related task on time.
Furthermore, while the concept of releasing a batch in the name of speed for the greater good is laudable, it doesn’t address the discouragement generated by failing to complete a task on time.
Conclusion: Please change either the function or the wording to reflect what is actually meant. It would be best to have the system function as the rest of the world defines "due date" - giving a person “through” that date to complete the task, thus allowing the sense of accomplishment and "job well done" that encourages a person to take on future batches without wondering how long one actually has to accomplish the task. (And again, simply redefining "due date" in a Knowledge Article to mean "before" that date is woefully insufficient.)