Sources not attaching
I was working on a relative, the husband was already attached. Looking at the sources, I could see they had 3 children, but the children weren't listed under family members. I added them manually. I was wondering why they didn't get attached when the other person was putting husband and wife together.
I started attaching birth records to one of the children. After a bit, I paused to see how many sources I had attached. Zero. No sources. I went back to the mother and there was a census available. I used the source linker again, and again it did not attach.
Is the source linker broken, or is it just this family?
Cecille Raye Patrick GQ27-Z8L
Best Answers
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Are you using the mobile app? You need to manually refresh the page. Refresh Person is in the 2nd page of the person page menu.
Right now I see attached to GQ27-Z8L two children, with 9 and 7 sources attached.
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As of today 18 august 2021 there is an issue and the engineers are working on it.
Also the above link can help whenever you may be having an issue. This can be found in the Help Center
Thanks Family Search
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Answers
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Thanks for the answers! I went on and looked at the others in the family. It was working again after a few minutes!
I don't use the mobile app because I don't have a smart phone, and my iPad is at least 6 or 7 years old (given to me by a friend whose son bought her a new one) and won't update any further. The first thing that went out on it was LDS Tools.
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I have a similar issue. Using a web browser, I see a hint for Margaret Kear GK2W-6XF to review and attach the 1851 England census. After clicking on "Review and Attach", I see all information shown is correct, but there is no active "Attach" function. I am unable to complete the action and the hint remains active. What am I missing?
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@WilliamThomas0, it looks like there's some disentanglement of source attachments to be done in that family. I think it's clearest if you go to John Kear's details page and look at his family members (https://www.familysearch.org/tree/person/details/KZGX-973): he has two daughters named Margaret, born more than twenty years apart. The 1851 census is attached to the later one -- who was born sixteen years after that census. Note also that the census index lists both a father and a son named John Kear, but both of those index entries are attached to the father's profile.
If the family structure on John Kear's page is basically correct, then you can fix the attachments from the instance of Source Linker that you get from the earlier Margaret's record hint (https://www.familysearch.org/search/linker?ark=%2Fark%3A%2F61903%2F1%3A1%3ASGT2-HDJ&id=GK2W-6XF&hinting=%2Ftree%2Fperson%2Fdetails%2FGK2W-6XF). You'll notice that some of the people have paper-and-paperclip icons, while two of them have black alert triangles. Those two are the ones where the relationship in the index doesn't match the relationship of the attached Tree profile.
Click that triangle to detach the index entry from the wrong person. This will give you the Compare arrow and then the Attach button to get the source attached to the correct profile.
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