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Entering ID# is inconsistent: sometimes you have to capitalize and sometimes you don't.

loiscolleyball
loiscolleyball ✭
August 12, 2021 edited August 13, 2021 in Family Tree

It would be nice to have predictability.

Tagged:
  • ID Numbers
0

Best Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    August 12, 2021 Answer ✓

    I am not aware of any issue with capital versus not

    I am aware that preceding and trailing blank spaces can cause issues.

    but help us understand by pointing out to us exactly WHERE you are referring to - as to your comments.

    as I almost get the impression we may be mis-understanding your comments. Please help us understand the context.

    0
  • bathompson
    bathompson ✭✭✭
    August 14, 2021 Answer ✓

    Hello @loiscolleyball,

    One additional thought for your issue of sometimes needing to use capital letters in the Person ID and other times not.

    Here are some articles which may help. You can try clearing cookies and browsing history. Also, make sure you are using a supported and up-to-date browser. I use Chrome and Firefox most of the time and they work well for me.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser
    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    Best Wishes!

    0

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    August 12, 2021

    @loiscolleyball

    Lois

    I am just another 'lowly' User/Patron ...

    Provided that you are referencing the 'FamilySearch Person Identifier' (PID), of the individuals/persons, in "Family Tree", of 'FamilySearch" ...

    As far as I was aware ...

    Over the YEARS, 'FamilySearch' had done considerable work, on the various pages/screen; where, a 'FamilySearch Person Identifier' (PID), is required to be input/entered.

    That work included, that it DID NOT matter, whether or not, the "Letters" were either, "Upper" or "Lower", Case, during input/entry (Either, was ACCEPTABLE); and, also whether or not, the "▬" (ie. "Dash") was included, during input/entry (Either, included or not).

    Are there any particular pages/screen; where, you are actually "Finding"/"Noticing", that there is a REQUIREMENT to input/enter a PID, specifically with, "Letters" in "Upper" Case?

    Please advise.

    Brett

    0
  • Paul Walter
    Paul Walter mod
    August 12, 2021

    Lois,

    The information given you by Brett is correct regarding the entering in of ID Numbers. Please post your question again of you are still having trouble entering them in.

    0
  • MarvinG
    MarvinG ✭✭✭
    August 13, 2021

    Please review the Knowledge Article linked below:

    https://www.familysearch.org/help/helpcenter/article/what-are-id-numbers-used-for-in-family-tree.

    0
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