How do i deal with a blocked account?

SusanGray

Hello, I am a service missionary helping missionaries and their friends with Family History. A Sister Missionary I am working with is the Great Granddaughter of President Benson. She isn't able to link to him on her family tree, and I can't find a way to help her. She has her Grandmother who is living on her tree, but i can't link her Grandmother to her Father President Benson, I assume his line is blocked/locked, how do I help her?

McConnellCurtisWilliam56

Have the Sister Missionary use the guidance in this article to post a question in Community. We will then be able to direct her question to the appropriate group that should be able to help her living grandmother to her father (President Benson).

https://www.familysearch.org/help/helpcenter/article/what-are-read-only-records-in-family-tree