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Did the response you received adequately and fully answer your question?

Colin Ramsbottom
Colin Ramsbottom mod
August 10, 2021 edited October 24, 2021 in General Questions
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After your question has received a response/responses, please click on the blue 'Yes' option given below the response to indicate that the question is resolved. If you are not happy with the response or need further assistance, please click 'No'.

Clicking 'Yes' will allow moderators to know you have received an adequate response to your question and that no further action is required.

Thank you for your help with this.

2

Answers

  • Brett .
    Brett . ✭✭✭✭✭
    August 10, 2021

    @Colin Ramsbottom

    Colin

    Question: So, what happens, if one answers, 'No'?

    Please refer to this post of mine, in the "Ideas" Section:

    'Dated': 8 July 2021

    "Ideas" Section

    'Topic' = "Other"

    Home > Ideas > Other

    WHAT is this "Rejected" ('Badge'/'Label'/whatever) against SOME "Answers" in "Q and A"?

    https://community.familysearch.org/en/discussion/89395/what-is-this-rejected-badge-label-whatever-against-some-answers-in-q-and-a

    https://community.familysearch.org/en/discussion/89395/what-is-this-rejected-badge-label-whatever-against-some-answers-in-q-and-a

    Hm ...

    Question: So, is that what happens, if one answers, 'No'?

    Just curious.

    As, there has been, 'No' response, from 'FamilySearch', to my post, of 8 July 2021.

    Brett

    0
  • Colin Ramsbottom
    Colin Ramsbottom mod
    August 10, 2021 edited August 10, 2021

    This is my personal understanding of the issue ........ If you answer no, it identifies that you have rejected that response for some reason ( perhaps it did not fully answer the issue). The question is still open for more appropriate/accurate/complete responses that can be given if people wish to add to the thread. Remember that the Community allows (and encourages) responses from all users of the Community site and they will not uniquely come from 'FamilySearch' Employees or Community Support moderators.

    1
  • Brett .
    Brett . ✭✭✭✭✭
    August 10, 2021 edited August 10, 2021

    @Colin Ramsbottom

    Colin

    FYI

    As far as I can establish, the ONLY, indication; more so, 'place'; where, an 'Answer'/'Comment', that has been rejected, actually appears, is in the "List", after one does a 'Search', in this "Community.FamilySearch" Forum.

    Here, is the way, that one of those 'Answers'/'Comments', that had been "Rejected", appears in the "List", after one does a 'Search', in this "Community.FamilySearch" Forum

    image.png

    I could NOT find any OTHER 'place' in this "Community.FamilySearch" Forum; where, those 'Answers'/'Comments', that had been "Rejected", appears.

    Except, maybe in a 'Question', that one has asked.

    I would not know, about the aforementioned; as, I have NEVER either, "Accepted" an 'Answer'; nor, "Rejected" an 'Answer', in a 'Question', I raised/posted.

    Brett

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    August 10, 2021 edited August 10, 2021

    Most responses are not answers, and not meant to be answers: they're clarifications, or requests for clarification, or confirmations that the problem exists for other users, or remarks about "we can't re-create this error", and so on and so forth. This means that the choice at the bottom of every response is out of place and nonsensical most of the time.

    The system expects me to "vote" like this on my own comments on my own question. How on Earth am I supposed to respond to that? No, I haven't managed to answer myself, but what does it do if I click "no"?

    The main reason I haven't clicked a response anywhere on any of my current questions is that it cannot be undone. Until/unless that changes, I will not be "voting".

    5
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    August 22, 2021

    I have clicked "no", including on my own follow-up comments, and what it does is nothing.

    I have also clicked "yes", including on my own follow-up comments when I have been able to answer the question for myself. It marks my comment an Accepted Answer. Multiple comments can be so flagged, but because the topic can then be Closed, I wait to accept answers only when I think the topic is ready to be closed.

    2
  • MariaEstle
    MariaEstle ✭
    October 15, 2021

    A person has merged their Thomas Monroe Adams (G8JN-D77) and it Deleted my Thomas Monroe Adams (K8QP-1NL) 1898-1977. They deleted him and put in their version and they have A LOT of mistakes and I need (K8QP-1NL) replaced please. This person doesn't know what they are doing.

    0
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    October 15, 2021

    Hi @MariaEstle could you please delete your comment here and make a new Discussion?

    1
  • Brett .
    Brett . ✭✭✭✭✭
    October 15, 2021

    @dontiknowyou

    FYI

    There is no need, for 'MariaEstle', to repost/resubmit her 'Comment'; as, a new 'Discussion'.

    'MariaEstle' has already successfully addressed/fixed the problem/issue herself.

    Brett

    0
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