Where has the link been moved for the monthly Family History Center Technical Support Zoom meeting
I am not able to see the link to the monthly Zoom meeting or the list of documents and articles to assist Family History Center Stake Temple & Family History Consultants
Answers
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Thank you for contacting FamilySearch
You can find both in the Tech Support Community.
While in FamilySearch click on the circle to the left of your name, scroll down and click community, next click on Groups. If you have been to the community before you can click my communities and will find the Tech Support there.
If you haven't been to the group before, then on the groups page in the small search box type Tech, the support group will come up, click on it and you are in the group..
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I have tried the last two months and can't get in.
Vickie
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Hi Candy,
We are sorry you are having this problem. We are enclosing an article link we found in the FamilySearch Help Center. We hope it will be useful. See below:
https://www.familysearch.org/help/helpcenter/article/helps-for-new-family-history-center-leaders
Good luck.
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In the past, I have been able to access the Zoom meeting link as well as an Excel type table with links to a multitude of articles and resources from the "View All" option at the bottom of the first page of the community accessed through My Feeds. I do not seel that option any longer. I see 'Load More."
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See my private message.
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You can find both in the Tech Support Community.
While in FamilySearch click on the circle to the left of your name, scroll down and click community, next click on Groups. If you have been to the Tech group before you can click my groups and will find the Tech Support there.
If you haven't been to the group before, then on the groups page in the small search box type Tech, the Tech support group will come up, click on it and it will take you to the Tech group, click the join button.
you can access the zoom meetings, the spread sheet of articles and your monthly reports.
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Quick Links still did not appear when I opened the group, but when I clicked on a question to see the response, it did appear on the top of the response page. Thanks, Candy
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The table with documents and resources still does not appear. I see Recent Question, Best of, My Questions but no option to open the table with the various knowledge documents , zoom meeting slides and links to zoom meetings.
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check top of page by your name, is there a sign in box? Sign in then click the join button.. You should then be able to see everything. Quick links are towards the top of the page,
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Yes! Always be sure that you are SIGNED IN to the community with your regular FamilySearch signin. If you are not, you will face frustration. Ergo, plan to sign in to FS, then to the Community.
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