Do you realise POSTS appear to be, 'falling into the cracks', disappearing into nonexistent 'Groups'
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Attention: @Mark McLemore
Subject: Do you realise that 'Posts' appear to be, 'falling into the cracks', disappearing into nonexistent 'Groups'
BACKGROUND:
Around noon Today (Sunday, 25 July 2021), my local 'Time' (+10 UTC) I did some checking, after finding something unusual.
I just went back through some x53 pages/screen of CURRENT 'Posts' (that being x10 'Posts' per page/screen), back to 20 July 2021.
I found a number of 'Posts', that have appear to have, 'fallen into the cracks', disappearing into nonexistent 'Groups'.
Many of these 'Posts' had NO, "Views"; nor, any "Answers"/'Comments".
And, one of these nonexistent 'Groups', had up to x4 pages/screen of 'Posts', with some x20 'Posts' per page/screen.
QUESTIONS:
How are 'Posts', getting into these nonexistent 'Groups'
How are Participants (ie. Users/Patrons); even, able to submit 'Posts', into these nonexistent 'Groups'
Or, are "Moderators" [ie. 'FamilySearch' "Support" (Personnel)], inadvertently "Moving" these 'Posts', into these nonexistent 'Groups'
REQUEST:
Can I humbly request, that 'FamilySearch', please investigate this matter, of HOW 'Posts' appear to have, 'fallen into the cracks', disappearing into nonexistent 'Groups'.
EXAMPLES:
"Groups" Section:
.
[ 1 ]
This was the 'Post' that sparked my attention.
Group = FamilySearch Products and Tools Groups
▬ As far as I can tell, there is NO such 'Group' ...
▬ Then, I realised that such may be one of those x9 "Categories" of "Group" groupings
Home > Groups > FamilySearch Products And Tools Groups
temple ordinances
Albert Blanchard
11:59 AM ... [ ie. Today ]
could you make it possible to print all selected people from all pages instead of just one page. It would save paper. Right now I can select several people on a page, and if I go to another page and select some more people, I loose the ones that I selected on the first page.
https://community.familysearch.org/en/discussion/92166/temple-ordinances
.
[ 2 ]
That 'Post' in [1] lead me to here:
Group = FamilySearch Products and Tools Groups
Again, as far as I can tell, there is NO such 'Group' ...
Home > Groups > FamilySearch Products And Tools Groups
FamilySearch Products and Tools Groups
https://community.familysearch.org/en/categories/familysearch-products-tools-groups
Some x2 pages/screens, with some x16 'Posts'
All had been "Viewed"; but, ONLY x2 had "Comments".
.
[ 3 ]
And, I found this:
Group = My Groups
Again, as far as I can tell, there is NO such 'Group' ...
Home > Groups > My Groups
[ By the way ... these area NOT 'My' literal groups ... ]
My Groups
https://community.familysearch.org/en/categories/my-groups
Some x4 pages/screens, with some 34 'Posts'
All had been "Viewed"; but, ONLY x6 had "Comments".
.
[ 4 ]
And, I found this:
Group = All Groups
Again, as far as I can tell, there is NO such 'Group' ...
Home > Groups > All Groups
All Groups
https://community.familysearch.org/en/categories/all-all-groups
Some x3 pages/screens, with some x29 'Posts'
All had been "Viewed"; but, again, ONLY x2 had "Comments".
.
[ 5 ]
And, I found this:
Group = Research Groups
Again, as far as I can tell, there is NO such 'Group' ...
Home > Groups > Research Groups
https://community.familysearch.org/en/categories/research-groups
Some x2 pages/screens, with some x15 'Posts'
All had been "Viewed"; but, again, ONLY x4 had "Comments".
.
[ 6 ] ... AND THIS ... ODD ONE ...
And, I found this:
Group = My Feeds
Again, as far as I can tell, there is NO such 'Group' ...
[ By the way ... these area NOT 'My' literal feeds ... ]
Home > My Feeds
Voiko tämän siirtää FamilySearch Yhteisö Suomi ryhmälle?
Jarkko1 [ mod ]
22 July
Kokeilen siis nyt siirtoa
.
Please investigate and advise.
'Thank You' in advance.
Submitted for your immediate, information; attention; and, consideration.
Kind Regards.
MAY THE LORD BLESS YOU IN THIS IMPORTANT WORK
Yours Faithfully,
Brett
Comments
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Hello @Brett . - thanks for reporting this issue. I really appreciate the detail and amount of information you included, this is very helpful. I'm investigating the issue and I believe I have identified the root cause. This does not appear to be related to anyone moving posts.
We'll get these posts routed to the right place, as well as implement a fix to prevent this issue in the future. Thanks again for the report and detailed info, it is greatly appreciated.
0 -
Hey @Brett . Thanks again for reporting this - we've made changes today to resolve this.
0
