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Why was this record in Family Tree locked? KWJ4-X1M

Ken Crossley
Ken Crossley ✭
July 22, 2021 in Family Tree

I was surprised to see that this record KWJ4-X1M for Mary Ann Jarvis Smith Crossley has been locked.

Why and who did this, please?

Thanks in advance.

Tagged:
  • Temporary glitch
0

Best Answer

  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    July 22, 2021 Answer ✓

    How interesting. They support Mac and PC clients on separate servers. So part of their server farm is down and their redundancy system has failed too. I hope they are not being attacked.

    0

Answers

  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    July 22, 2021

    The entire Family Tree appears to be locked at the moment.

    0
  • Ken Crossley
    Ken Crossley ✭
    July 22, 2021

    Not so, I can access and change other individuals in my tree, by not Mary Ann KWJ4-X1M

    0
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    July 22, 2021

    @Ken Crossley , I just checked a bunch of people on your tree and they are all Read Only.

    0
  • Ken Crossley
    Ken Crossley ✭
    July 22, 2021

    How can this get fixed? My wife uses a PC and the tree is available to her, but on my Mac, the Mary Ann's record is locked. In fact, my wife just reclassified a document that accidentally placed into the photo section, no problem.

    I have refreshed my screen, the record is still locked, but I can see the change that my wife made.

    0
  • Ken Crossley
    Ken Crossley ✭
    July 22, 2021


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