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Should Moved Topics just be completely moved?

Gordon Collett
Gordon Collett ✭✭✭✭✭
July 22, 2021 edited July 22, 2021 in Suggest an Idea

I see this morning that every single topic on the first page under Q-and-A/Help Center: FamilySearch Community as been moved:


Screen Shot 2021-07-22 at 8.46.06 AM.png

This does appear appropriate since none of the question really have much to do with this Community but with other aspects of FamilySearch.

This does raise the question, however, of whether topics, when moved, should just completely vanish from the original posting site rather than sit there and clutter up the page, making it hard to find topics that still can be discussed here. I'm all for transparency and being able to track what happens to topics, but it really seems it would be better to have moved topics just completely moved off and not visible on the original page at all with a direct message sent to the originator as to where the topic has been moved to and why.

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New · Last Updated July 22, 2021

Comments

  • Paul W
    Paul W ✭✭✭✭✭
    July 22, 2021 edited July 22, 2021

    If Gordon's idea is not adopted, can the comment at least read: "This discussion has been moved.... to the Q and A Family Tree category" (or wherever the moderator has redirected it to).

    I just raised another issue about how baffling the terminology is on this forum. There are continuing issues that are making its use a real headache - I'm sure for both experienced users and newcomers to FamilySearch.

    Very little about using Community seems to be straightforward. Especially, as Gordon has shown in this illustration, on where "members" are supposed to post their issues. (Quote - "I see this morning that every single topic on the first page under Q-and-A/Help Center: FamilySearch Community as been moved")

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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    July 23, 2021

    As someone who has posted a lot of bug reports that have been escalated, I prefer to have the placeholder left behind. That helps to remind me I already reported a certain bug and it was escalated. Or not. The ones not escalated I may need to work on.

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    July 23, 2021

    According to this post, escalated posts will no longer be moved to inaccessible groups: https://community.familysearch.org/en/discussion/comment/268743#Comment_268743

    So the only moves that should be going on now are moves from one category to a more appropriate category. If they are completely moved and the person who posted it gets a direct message on the order of "Thank you for your post. Since it was an idea about improving Family Tree, it was moved from QandA-FamilySearch Community to Ideas-Family Tree," established users will have fewer and fewer posts moved, new users will learn where to post different types of topics, topics will end up where people interested in that kind of topic will see it, and we will quit having pages like the example above where every single topic has been moved.

    Not leaving the Moved post on the original page will also make it clearer to people scanning a page what types of posts are appropriate for that page.

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