Home› Welcome to the FamilySearch Community!› Ask a Question› Search

Is there a problem with England & Wales 1871 Census records?

JohnB1952
JohnB1952 ✭
July 22, 2021 edited August 15, 2024 in Search

I get research help to attach 1871 census record to a person in family tree, but when i click on the link I get "403 - Record access denied"

For example Judith Mitchell MLT3-MB3

I have manually added 1871 residence, but am unable to attach census record.

Thanks for any help,

John

1

Answers

  • Rimmer Household
    Rimmer Household mod
    July 22, 2021

    Hi John

    We simulated attaching the record hint from our end and it seems to be working correctly.

    Things to check

    Check the following

    Clear cache and cookies

    Use a supported browser and operating system and make sure they are up to date.

    Windows 7 has had known display issues.

    Make sure there are no pop up blockers preventing FamilySearch displaying correctly.

    Find instructions on what operating system and browser and to clear cache and cookies to use here:

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    0
  • Sharon Prouting
    Sharon Prouting ✭✭
    July 22, 2021

    We have checked the problem you have experienced with attaching the 1871 census with the 403 error message in 2 different browsers and experienced no problems.

    We have 2 suggestions for you.

    First of all try deleting your cookies and temporary internet files and have attached and article for you.

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

    The other suggestion would be for you to make sure your are using an updated compatible browser.

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    Please check these suggestions and then let us know if you were successful.

    0
  • JohnB1952
    JohnB1952 ✭
    July 22, 2021

    Hi,

    Thank you both for your responses.

    I have tried the suggestions but the problem with the 1871 Census persists.

    For Judith Mitchell MLT3-MB3

    https://www.familysearch.org/tree/person/details/MLT3-MB3

    the research help gives a link to 1871 Census, but it says "403 - Record access denied".

    If I click Review and Attach I get "Not Found"

    I have tried 2 other browsers on my PC, with the same results.

    If I search 1871England & Wales Census for Judy Foster born Lincolnshire 1830-1840 I get no corresponding result, but I know she is there from FindMyPast.

    The problem is only with 1871England & Wales Census.

    Thanks agian

    John

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 22, 2021

    Idle thought: has someone flipped some sort of "LDS-only" switch on that census?

    I ask because I also get the 403 error on Judith Mitchell's record hint.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    July 22, 2021 edited July 22, 2021

    @Julia Szent-Györgyi and @JohnB1952

    See https://community.familysearch.org/en/discussion/91797/england-and-wales-census-1871-problems#latest for latest posts on the issue.

    0
  • JohnB1952
    JohnB1952 ✭
    July 23, 2021

    Thank you Julia for confirming my problem.

    0
  • Kc1
    Kc1 ✭
    July 23, 2021 edited July 23, 2021

    I also am getting same error on several people the past few days with England and Wales Census, 1871 and came here looking to see if others experiencing it. Currently looking at Alfred Charles Old • GZ1B-HM3

    image.png

    and same problem on Thomas C Pitcher 1813 • GCYJ-D8Y and his spouse Jane Harris L8SR-GHK. i have cleared cookies and am using Chrome. Just tried Edge - same.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    July 23, 2021

    @JohnB1952

    I wish you'd just posted your query in one place! Please see your other post at https://community.familysearch.org/en/discussion/91797/england-and-wales-census-1871-problems#latest for further comments.

    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 43K Ask a Question
  • 3.4K General Questions
  • 571 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 645 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 478 Other Languages
  • 62 Community News
  • Groups