Is there a problem with England & Wales 1871 Census records?

JohnB1952

I get research help to attach 1871 census record to a person in family tree, but when i click on the link I get "403 - Record access denied"

For example Judith Mitchell MLT3-MB3

I have manually added 1871 residence, but am unable to attach census record.

Thanks for any help,

John

MiriamJoyce21

Hi John

We simulated attaching the record hint from our end and it seems to be working correctly.

Things to check

Check the following

Clear cache and cookies

Use a supported browser and operating system and make sure they are up to date.

Windows 7 has had known display issues.

Make sure there are no pop up blockers preventing FamilySearch displaying correctly.

Find instructions on what operating system and browser and to clear cache and cookies to use here:

https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

Sharon Prouting

We have checked the problem you have experienced with attaching the 1871 census with the 403 error message in 2 different browsers and experienced no problems.

We have 2 suggestions for you.

First of all try deleting your cookies and temporary internet files and have attached and article for you.

https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser

The other suggestion would be for you to make sure your are using an updated compatible browser.

https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

Please check these suggestions and then let us know if you were successful.

JohnB1952

Hi,

Thank you both for your responses.

I have tried the suggestions but the problem with the 1871 Census persists.

For Judith Mitchell MLT3-MB3

https://www.familysearch.org/tree/person/details/MLT3-MB3

the research help gives a link to 1871 Census, but it says "403 - Record access denied".

If I click Review and Attach I get "Not Found"

I have tried 2 other browsers on my PC, with the same results.

If I search 1871England & Wales Census for Judy Foster born Lincolnshire 1830-1840 I get no corresponding result, but I know she is there from FindMyPast.

The problem is only with 1871England & Wales Census.

Thanks agian

John

Julia Szent-Györgyi

Idle thought: has someone flipped some sort of "LDS-only" switch on that census?

I ask because I also get the 403 error on Judith Mitchell's record hint.

Paul W

@Julia Szent-Györgyi and @JohnB1952

See https://community.familysearch.org/en/discussion/91797/england-and-wales-census-1871-problems#latest for latest posts on the issue.

JohnB1952

Thank you Julia for confirming my problem.

[email protected]

I also am getting same error on several people the past few days with England and Wales Census, 1871 and came here looking to see if others experiencing it. Currently looking at Alfred Charles Old • GZ1B-HM3

and same problem on Thomas C Pitcher 1813 • GCYJ-D8Y and his spouse Jane Harris L8SR-GHK. i have cleared cookies and am using Chrome. Just tried Edge - same.

Paul W

@JohnB1952

I wish you'd just posted your query in one place! Please see your other post at https://community.familysearch.org/en/discussion/91797/england-and-wales-census-1871-problems#latest for further comments.