Auto complete not working properly

GayDeuel

When I put in a surname in the first entry - such as Jones - when I go to second entry and type in a "J' and hit enter it does not auto complete. (or does complete Jones)

scable2001

Google:

click on the three dots in the upper right-hand corner of the browser

click on More Tools

click on Clear Browsing Data

Make sure the following boxes are clicked

Browsing History

Download History

Clear Cookies and Other Site Data

Clear Cache images and files

Click on Blue Button

close the browser and reopen it.

How to clear cache and cookies on Google Chrome

This did not help the problem we tested it.

scable2001

What is the share batch code for the problem. it looks like XXXX-XXX

Do you have Auto Complete checked? you go to batch. go to settings, then click on auto complete and make sure It is unchecked

the other thing I have found is don't hit a return move the cursor on to the next field - if you hit a return it will fill in the word that has been used before for instance if you had Harry L if you hit a return it will put in Leigh for L - you probably don't want that so put in L and move the mouse to the next field and it should just stay L - It can be maddening!

Jerry Hill

Auto-complete is a little wonky at times. If you hit the first character of a name and then move elsewhere with your mouse, the auto-complete won't happen. I have also had instances where I moved off too fast, and auto-complete didn't catch up.

Hit the "J" and wait to see the desired name pop up in the drop down list, then hit enter. (Hahahaha: pop up in drop down.) If there are a lot of J names in the last, the most recent one will be at the top. If not, arrow down to the one you want and hit enter (or double-click with the mouse).