Barron Wisconsin Family History Center FHC Unit Number: 3335496 computer replacement
The high Counselor, Bruce Kolberg called about the computer replacements placed in October 2020 (I believe) and a follow-up that occurred in January 2021. Yes, the tech specialist received an email saying (I believe) it is being processed. It has been over 9 months and would like answers. I also believe it was escalated before but no response on to when yet.
Best Answer
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Thank you for contacting us regarding this situation. Please be patient as there is a lot going on during this time and our tech team and others are working on each request. We will resend your information to the proper team and hopefully they will be in touch with you.
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Answers
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Dell is not shipping computers because of a lack of computer chips. it may be some time before they start fulfilling backorders. We have no estimate of when they will have the needed supplies.
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