Home› Welcome to the FamilySearch Community!› FamilySearch Help› General Questions

Don’t have permission

Charmiller2
Charmiller2 ✭
July 19, 2021 in General Questions

I received a message from TerrySilva1 and I can’t open it. Error message says I dont have permission. I am signed into community.

can someone help me?

Char Miller.

Tagged:
  • Help & Feedback
0

Best Answers

  • MNuttall
    MNuttall ✭✭✭
    July 19, 2021 Answer ✓

    Hello, @Charmiller2.

    Did you recently post a question or problem that needed to be moved to an internal support team in order to receive further assistance? If so, you should have been notified before the post was moved. If a moderator added information to your post after moving it, then you might have received notification of a message. But -- you wouldn't have permission to view the message because of the now-private status of the question.

    Does that make sense? Hopefully, if this is the case, then you will receive a private message soon with information about a resolution to your problem.

    0
  • MNuttall
    MNuttall ✭✭✭
    July 20, 2021 Answer ✓

    Glad to hear that things are working for you again. These computer glitches can be frustrating!

    0

Answers

  • Charmiller2
    Charmiller2 ✭
    July 19, 2021

    Thanks, I’ll wait for another notification.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 20, 2021

    How many similar questions need to be posted before FS fixes the completely-borked escalation process on these forums?

    1
  • Charmiller2
    Charmiller2 ✭
    July 20, 2021

    I am finally able to get into my church service email account. Same userid and same password that I have had for years!

    I had to go to google and type in familyhistorymail.org - then i was able to get in with my old id and password - Go Figure- the link in my group also now works now. ?????


    So case closed!

    1
Clear
No Groups Found

Categories

  • 30.1K All Categories
  • 24.2K FamilySearch Help
  • 126 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 461 FamilySearch Account
  • 4.5K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 641 Memories
  • 6.5K Temple
  • 325 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups