Home› Welcome to the FamilySearch Community!› Ask a Question› General Questions

Add Button

BRIAN LAKE
BRIAN LAKE ✭
July 19, 2021 edited July 10, 2024 in General Questions

I presently have 4 people to add to the database from an existing compare process on a gedcom I submitted but whenever I attempt to add them the ADD button just spins and spins and spins and I just have to get out of the program. On occasion the first one might come up with something like :can't add this now, try again later".

0

Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 19, 2021

    Have you checked Family Tree to see what the gedcom process has been doing to your part of it? I recall a recent report of someone encountering a similar "hang-up" and discovering that all of her retries were creating profile after profile.

    0
  • BRIAN LAKE
    BRIAN LAKE ✭
    July 19, 2021

    And where would I find that?

    I had a hard enough time finding where to ask a question.

    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    July 19, 2021

    On a "normal" FamilySearch page (i.e. not here, and yes, it's confusing), such as https://www.familysearch.org/search/, at the top of the page you'll see five menu choices: Family Tree, Search, Memories, Indexing, and Activities.

    If you click Family Tree, and choose Person from the drop-down menu, it will take you to the detail page of your Family Tree starting person, which is normally yourself. Choosing Tree from the drop-down will take you to a tree view centered on your starting person. (I think it defaults to landscape mode?) But the fastest way to see a list of what you've recently done is to choose the last item from that drop-down, My Contributions.

    0
  • BRIAN LAKE
    BRIAN LAKE ✭
    July 20, 2021

    went to a page I was working on, then to Family Tree, then Person, didn't do anything.

    0
  • BRIAN LAKE
    BRIAN LAKE ✭
    July 20, 2021


    0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 43K Ask a Question
  • 3.4K General Questions
  • 571 FamilySearch Center
  • 6.8K Get Involved/Indexing
  • 645 FamilySearch Account
  • 6.5K Family Tree
  • 5.2K Search
  • 1K Memories
  • 2 Suggest an Idea
  • 478 Other Languages
  • 62 Community News
  • Groups