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Why am I getting "Something went wrong"

Michael Quin-Conroy
Michael Quin-Conroy ✭
July 17, 2021 edited July 17, 2021 in Search

While searching in Chinnor Oxfordshire England almost every search result in a full page of results comes up the the "Something went wrong" when I select it.

Tagged:
  • Sources
  • Research help
0

Best Answer

  • lstolk36
    lstolk36 ✭✭✭
    July 18, 2021 Answer ✓

    Michael,

    Welcome to the FamilySearch community. Thank you for the time you spend asking questions.

    When searching some times with FamilySearch it helps to change your browser as well as delete your cookies in FamilySearch.

    https://www.familysearch.org/help/helpcenter/article/which-internet-browsers-are-compatible

    also

    https://www.familysearch.org/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    We do hope that these two suggestions will assist you in searching Chinnor Oxfordshire England.

    Thank you for using this wonderful website and we wish you much success.

    0

Answers

  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    July 18, 2021

    are you still experiencing these issues?

    0
  • Michael Quin-Conroy
    Michael Quin-Conroy ✭
    July 19, 2021

    Thank you very much I have been able to see the records I was looking for and more. Your help is much appreciated.

    Michael

    0
  • 1548FGB
    1548FGB mod
    October 3, 2022

    I experienced the same problem, I couldn't save a new source to the source box and I couldn't attach the source to the family tree. I cleared the cookies using the links above and it has worked since then.

    0
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